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Housekeeping Room Attendant

Posted May 19, 2021

Sheraton Oklahoma City Downtown Hotel
Oklahoma City, OK
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About This Job

What will I be doing?

As a Housekeeper, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards.

  1. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
  2. Adhere to cleaning procedures and instructions for use of cleaning agents.
  3. Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
  4. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
  5. Push and pull vacuum throughout entire room and empty trash.
  6. Replenish amenities, linens, and supplies in guest room.
  7. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
  8. Stock, maintain and transport housekeeping supply cart on a daily basis.
  9. Report any maintenance issues found in guest rooms to supervisor.
  10. Comply with attendance rules and be available to work on a regular basis.
  11. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Sheraton Oklahoma City Downtown Hotel

1 North Broadway Avenue
Oklahoma City, OK 73102

(405) 235-2780

395 Room Hotel

www.marriott.com

Our Hotel

Steps from Bricktown's wealth of dining and entertainment opportunities, our hotel taps into the pulse of Oklahoma City, placing guests in the center of it all. Thoughtfully appointed guest rooms and suites provide an inspiring backdrop to work and play; Chesapeake Energy Arena is moments away, plus we offer a direct connection to the Cox Convention Center. However guests elect to spend their time in the city, make use of our ample amenities, including a well-equipped fitness center, a spacious outdoor pool and several dining destinations. Block 23 showcases modern American cuisine served in an exuberant setting, while Aria Lounge presents elevated bar food and craft cocktails. With over 20,000 square feet of flexible venue space, our hotel is also an enlightened choice for conferences at Cox Convention Center or other special events in downtown OKC.