Search 26,976 current hospitality jobs

Bistro Server

Posted January 14, 2022

Courtyard by Marriott Phoenix North/Happy Valley
Phoenix, AZ
Save this job

About This Job

The Phoenix Happy Valley Courtyard is hiring a Bistro Server!  
Join the team at the Phoenix Happy Valley Courtyard where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at the Phoenix Happy Valley Courtyard has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:Perks, Benefits, and Incentives:
  • Dedicated training and development, opportunities for promotion
  • On-Demand Pay – > work and get paid the same day!
  • Educational and Professional Certification assistance
  • Additional monetary $$ perks like:
    • Referral program for team members
    • Catch Of The Day Program –> Earn money for helping other team members and guests!
    • Everyone Sells –> Earn money for bringing in business to our properties!
  • Wellness Initiatives like:
    • Team Member Assistance Program with mental health resources
    • Virtual telehealth services
    • Health and fitness monthly reimbursement
    • TeleDoc Confidential Counseling
  • Hotel room discounts nationwide and free night stays at NCG hotels
  • Paid time off and anniversary day off with pay
  • Flexible schedules
  • Paid volunteer hours –> Earn money for community service!
  • Health, Dental and Vision plans
  • 401(k) retirement plan 
    • 100% match on the first 3% and 50% match on the next 2% of team member contributions
  • Paid Sick Time
How do I make an impact on my team? 
Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.  
  • Greet and interact with guests in a warm, friendly, and professional manner
  • Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
  • Work in cooperation with other departments to ensure a positive guest experience
  • Use computer system to make reservations, check-in, and check-out guests and process payments
  • Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
  • Ensure safety and security of the property, staff, and guests
What does success look like in this role?
  • Motivated to maintain excellent customer service reputation
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • Reliability and honesty
  • Desire to contribute to a supportive and effective team
  • Availability to work a flexible schedule between days, nights, weekends, and holidays is a plus
Who is North Central Group?
North Central Group (NCG) is a real estate and hospitality leader with 25+ properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors, and to the communities in which we live and work. Check out our jobs at www.ncghotels.com/careers and join our growing team! 
North Central Group is an Equal Opportunity Employer.
Save this job

About this Employer

Courtyard by Marriott Phoenix North/Happy Valley

2029 West Whispering Wind Drive (formerly Hatfield Road)
Phoenix, AZ 85085

(623) 580-8844

164 Room Hotel

www.marriott.com

Managed By

Our Hotel

Our family-friendly hotel places you near Interstate 17, three miles from Deer Valley airport and a short drive from downtown Phoenix. During your stay in Arizona, watch a game at nearby Reach 11 Sports Complex or walk the promenade to southwest boutiques and fine restaurants at Norterra. Reach your personal workout goals in our fitness center and handle your professional agenda in our 24-hour business center. We offer 2,600 square feet of flexible meeting space, custom catering and free Wi-Fi to help make your event in north Phoenix run seamlessly. Unwind in our heated outdoor pool or on our resort-style patio with a cocktail from The Bistro. Our newly renovated hotel rooms and suites feature plush bedding and soft linens, a mini-fridge, flat-screen TV and a guest entertainment package with Netflix. In the morning, grab a Starbucks® coffee and warm pastry from our hotel café.

About the company

North Central Group is a leader in the development, operation and ownership of premium full and select-service hotels. Established in 1981 by our Chairman David Lenz, North Central Group owns and operates more than 25 hotels under multiple franchise brands within the Hilton and Marriott family. We leverage our unparalleled expertise to provide hotel management services; hotel development services; as well as hotel renovation and construction management services to exceptional property owners throughout the U.S.

You’re committed to be the best at what you do and you’re passionate about helping others. We feel the same way at North Central Group. It’s how we’ve evolved into a leading hospitality company, representing the highest quality hotel brands in the industry – and a respected employer invested in the success of our team members.

We believe attracting, developing, and retaining top talent has and always will be our competitive advantage. With our enduring commitment to provide exceptional service to our guests, we hire the very best individuals who are caring, friendly and take genuine pride in their work.