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Front Desk - Guest Experience

Posted July 13, 2021

Courtyard North Charleston Airport/Coliseum
North Charleston, SC
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About This Job

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

Courtyard North Charleston Airport/Coliseum

2415 Mall Drive,Interstate 26 and Montague Avenue
North Charleston, SC 29406


123 Room Hotel

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The newly revitalized Courtyard North Charleston/Airport provides greater flexibility and choices for guests. This North Charleston hotel features a state-of-the-art lobby with inviting spaces to work or relax, free Wi-Fi and access to the latest news, weather and airport conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect.™, serving healthy food offerings in the morning, evening dinner service with cocktails and Starbucks beverages. Our hotel offers free shuttle service to CHS Airport. Centrally located between Interstates 26 and 526, the Courtyard hotel in North Charleston, South Carolina is 3 miles from the Charleston Coliseum plus shopping, dining and entertainment attractions of historic downtown are only 10 minutes away. Business travelers at our hotel near the Charleston Airport can stay focused in modern guest rooms with a large work desk, ergonomic chair and complimentary wireless Internet. Experience the all new Courtyard Charleston North!