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Concierge-Club Level Part-Time

Posted July 13, 2021

The Ritz-Carlton, Denver
Denver, CO
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About This Job

Position Summary

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.

The hourly rate for this position is $16.94 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, and other health care and wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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About this Employer

The Ritz-Carlton, Denver

1881 Curtis Street
Denver, CO 80202

+1 (303) 312-3800

202 Room Hotel

careers.marriott.com

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Experience The Ritz-Carlton, Denver, an award-winning downtown hotel, where you can enjoy unforgettable luxuries while surrounding yourself with majestic Rocky Mountain views and cosmopolitan delights. Located in the heart of downtown Denver, this luxury hotel offers guests convenient access to the Denver’s business and financial districts, as well as the Larimer Square shopping district and 16th Street Mall pedestrian promenade, world-class museums and an endless array of outdoor activities. After a day in the city, guests or locals alike can indulge in a soothing spa treatment or enjoy an exceptional meal at Elway’s, named after Denver Bronco quarterback and NFL Hall of Fame Inductee John Elway, located at the street level of this downtown Denver hotel. To see the accommodations and amenities available at our Denver luxury hotel, please view the Photo Gallery. The Ritz-Carlton, Denver is a Tier 2 property in The Ritz-Carlton Rewards.