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Housekeeping Supervisor

Posted July 27, 2021

Embassy Suites by Hilton Birmingham
Birmingham, AL
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About This Job

Description

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A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will I be doing?

 

 

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

 


  • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards

  • Assess inventory of, assign for cleaning and inspect rooms

  • Verify and report status and/or discrepancies of rooms

  • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories

  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas

  • Perform Room Attendant and/or Houseperson duties, as needed

  • Assist in performance evaluations of Room Attendants and Housepersons, as needed

  • Respond to special guest requests in a timely, friendly and efficient manner

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!






EOE/AA/Disabled/Veterans

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About this Employer

Embassy Suites by Hilton Birmingham

2300 Woodcrest Place
Birmingham, AL 35209

(205) 879-7400

242 Room All Suite

embassysuites3.hilton.com

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At A Glance

Embassy Suites by Hilton Birmingham is set just minutes from both Birmingham Shuttlesworth International Airport and downtown. Located in a quiet and upscale area, Embassy Suites Birmingham is close to the inspiring exhibits at the Birmingham Civil Rights Institute and colleges such as UAB and Samford University.

Guests at this Birmingham hotel stay in fully furnished two-room suites with balconies and included amenities such as two flat-screen televisions, WiFi, and a complimentary shuttle that travels within short distances.

Our Embassy Suites hotel in Birmingham offers 5,100 sq. ft. of flexible meeting and event space, including a 4,704 sq. ft. ballroom for hosting a large conference or banquet for up to 320 guests. Plunge into the heated indoor swimming pool. Keep fit in the fitness center, fully equipped with cardio machines and weights.

Indulge in a unique dining experience at Ruth's Chris Steak House, located within the hotel, and enjoy a free made-to-order breakfast every morning. Savor drinks and snacks at the complimentary Evening Reception.