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Corporate Director of Human Resources (Western Region)

Posted July 26, 2021

Crescent Hotels & Resorts
Fairfax, VA
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About This Job

Crescent Hotels and Resorts is seeking a highly experienced West Coast based Corporate Director of Human Resources to lead our HR efforts for hotels in the Western Region.



The Corporate Director of Human Resources-Western Region will oversee multiple properties within a geographic region and will be responsible for directing and ensuring the efficient administration and management of the Human Resources discipline.  Responsibilities will include recruiting, training, wage/benefit administration and compliance with all federal, state and local regulations, guidance and support to management staff and hourly associates, as well as other HR functions. 

REPORTS TO: Vice President of Human Resources

Overview of Requirements for Role:

  • Must be based on the West Coast
  • Travel required 25% estimated (varies)
  • Extensive experience and knowledge in California employment laws/statutes required
  • Excellent Communication skills – written & verbal
  • Excellent leadership abilities
  • Five years (5) experience in Human Resources on a Director/Manager level preferably in a full-service location with 100+ associates
  • Union experience; handling grievances, interpreting CBA, etc. (minimum 1 year)
  • High level Knowledge of UKG HRIS system/payroll processing/recruiting
  • Experience and expertise in handling associate relations issues
  • Good knowledge of basic employment laws/statues (ADA, FMLA, Wage/Hour, etc.)
  • Experience with the full cycle recruiting process


  1. Keeps current on all laws affecting human resources function and participates in developing or changing policies as needed. Oversees the employee grievance process in the assigned region and ensures compliance with federal, state and local labor laws.
  2. Directs all aspects of the human resources function within the region. Manages human resources team members in assigned region to ensure consistent application of policies, procedures and practices.
  3. Works closely with General Managers, other HR leaders in your region and Corporate HR on human resources activities including, training, compensation, benefits, recruitment and team member relations.
  4. Handle complex employee relations issues, including terminations and exit interviews. Oversee and/or facilitate performance reviews and termination processes as needed.
  5. Designs and develops the human resources agenda and workforce plan for the region. Builds strategic talent succession plan for human resources and other areas. Actively promotes positive employee engagement with a focus on retention of talent.
  6. Oversee the planning and facilitation of benefit enrollments, changes and terminations. Ensure that all required documents for payroll and insurance providers are processed to ensure accurate record-keeping and proper deductions.
  7. Performs other duties as assigned.


Ability to read, write and speak the English language fluently.

Thorough knowledge of Human Resource practices and law.

Advanced knowledge of Microsoft Office.

Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters.

Self-starting personality with an even disposition. 

Maintain a professional appearance and manner at all times.   

Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. 

Ability to effectively deal with guest and employee concerns in a friendly and positive manner.   

Ability to access and accurately input information using a moderately complex computer system.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Crescent Hotels & Resorts

10306 Eaton Place
Suite 150
Fairfax, VA 22030

(703) 279-7820

Corporate Office

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family