Posted May 29, 2021InterContinental Kansas City at the Plaza
Four Start InterContinental Hotel seeking an EMM/Sales Manager for busy Sales Department. Great opportunity to learn and grow
Executive Meeting Manager
The Executive Meeting Manager is responsible for direct booking, detailing and servicing of small meeting and room blocks (10-30 people and below) for clients in various markets and geographic territories. Maximizes profitability and revenue of the hotel by upselling in order to achieve sales goals.
Perform job responsibilities in accordance with organizational standards.
Actively sell guest rooms/food & beverage to small groups, ensuring monthly and quarter goals are met
Review sales contracts as well as other key details such as room blocks, cut-off date, special concessions and attrition clauses and validate with clients.
Monitor and enforce specific deadline dates related to group rooms cut-off, BEO requirements and function guarantees.
Create and distribute group resumes, communicate any changes to appropriate departments and people in a timely manner.
Engage in site visits and/or other client meetings.
Confirm payment information.
Participate in weekly Sales Meeting, Operations Meeting, BEO Meeting and any other required meetings relevant to role.
Prepare Proposals and/or contracts to advise prospective guests primarily of the hotel meeting space and rate availability. Calculate and quote prices within guidelines for the same.
Professionally represent the hotel by participating in client and industry functions.
Obtain rooming list details and request deposits where applicable
Superior Communication Skills (written & verbal, including phone skills)
Computer Skills (Outlook, Word, Excel)
Sales Software Knowledge Helpful (i.e. Delphi.fdc)
Demonstrated ability to multi-task, manage time and work well under pressure
At least 1-2 Years of Sales Experience (preferably in hospitality)
Superior Negotiation Skills - Proven ability to close deals
Sales Skills - Possesses strong ability to influence and/or persuade buying decisions and to close sales or gain commitment from others; creates good rapport and exhibits the ability to grow and maintain key partnerships.
Communication - Has both verbal and written skills, in order to effectively execute meetings and events this includes keeping the appropriate departments informed with BEO's and other necessary information; actively listens to extract essential information in order to maximize revenue and execute successful meetings and events.
Organizational Skills - Ability to determine priority tasks and maintain strong attention to detail.
This is a Full-Time position
InterContinental Kansas City at the Plaza is an iconic 371-room hotel located on the corner of one of Kansas City’s most stylish and historic shopping (boutique and otherwise), dining and entertainment districts, the Country Club Plaza. The Plaza is fifteen blocks of Seville-inspired architecture and site of quiet courtyards, stunning sculptures and remarkable annual festivals.
Since its opening as the independent Alameda Plaza Hotel in 1972, the award-winning InterContinental Kansas City at the Plaza has established itself as a modern landmark in what is known as the City of Fountains. And enjoyed the company of tens of thousands of happy guests.
InterContinental Kansas City is widely recognized and acknowledged for its distinctive excellence, old world charm and well-appointed, beautiful design. It is the ideal lodging destination for a romantic getaway, weekend escape, family vacation spot, dream wedding, productive business meeting or individual business travel.