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Executive Housekeeper

Posted May 29, 2021

InterContinental Kansas City at the Plaza
Kansas City, MO
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Great opportunity to build your team in a fantastic Four Star Hotel located on Kansas City Country Club Plaza

About This Job

Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department.

EHK Duties and Responsibility:

Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise.

Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for the housekeeping staff. Schedules employees and assigns extra days off according to occupancyforecast. Maintains a time logbook of all employees within the department.

Recruit and train new employees. Assigns new employees to work with experienced help. Checks on the work of these employees occasionally and observes the report made by the supervisors.

Approves all supply requisitions, such as those for spreads and bathroom rugs. Maintains a lost-and-found department and is responsible for all lost-and-found items. Determines the rightful owner and send correspondences.

Responsibility & Authority:

Responsible for cleanliness, orderliness and appearance of the entire Hotel.

Ensure that rooms are made as per company standard.

Prepare Annual Housekeeping Budget.

Maintain par stock of guest supplies, cleaning supplies, linen and uniform.

Organize inventories with Accounts and General Store for linen, uniform and fixed assets.

Pay particular attention while organizing pest eradication activities.

Develop and implement Housekeeping systems and procedures

Prepare reports for management information.

Assist Purchase department in selecting suppliers for items related to Housekeeping.

Plan, control and supervise Horticultural activities.

Attending and resolving guest complaints.

Verification of supplies consignments.

Organize on-the job training and evaluate its effectiveness.

Approval of the Functional Manual of the department.

Recommend recruitment of new personnel.

Other Routine Responsibilities:

Daily inspection of public areas and employees locker rooms.

Daily briefing of Supervisors/ Executives.

Coordinating the preventive maintenance schedule of rooms and a public area with the maintenance department.

Immediately attending to guest requests.

PREREQUISITES:

Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box and Able to drive change and look for operational efficiencies/synergies across the network.

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About this Employer

InterContinental Kansas City at the Plaza

401 Ward Parkway
Kansas City, MO 64112

(816) 756-1500

371 Room Hotel

www.ihg.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

Our Hotel

InterContinental Kansas City at the Plaza is an iconic 371-room hotel located on the corner of one of Kansas City’s most stylish and historic shopping (boutique and otherwise), dining and entertainment districts, the Country Club Plaza. The Plaza is fifteen blocks of Seville-inspired architecture and site of quiet courtyards, stunning sculptures and remarkable annual festivals.

Since its opening as the independent Alameda Plaza Hotel in 1972, the award-winning InterContinental Kansas City at the Plaza has established itself as a modern landmark in what is known as the City of Fountains. And enjoyed the company of tens of thousands of happy guests.

What they like best are...
  • Spectacular Country Club Plaza location
  • Proximity to area attractions, shopping, dining and more
  • Total hotel renovation, completed in June, 2017
  • Friendly, personable hotel associates
  • Warm, first-class service scores that exceed IHG brand average
  • Guest room/suite private balconies
  • Outstanding concierge floor experience/lounge
  • 29,000 square feet of beautifully designed event spaces, including an awesome Rooftop Ballroom with the best views of the Country Club Plaza
  • Brand new signature restaurant – American Slang Modern Brasserie
  • On-site fitness center and outdoor pool, sundeck

InterContinental Kansas City is widely recognized and acknowledged for its distinctive excellence, old world charm and well-appointed, beautiful design. It is the ideal lodging destination for a romantic getaway, weekend escape, family vacation spot, dream wedding, productive business meeting or individual business travel.