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Restaurant Supervisor

Posted June 1, 2021

The Westin Houston Downtown
Houston, TX
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We are offering highly competitive rates

About This Job

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

What you will be doing

  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. 
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. 
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. 
  • Speak with others using clear and professional language. 
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. 
  • Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. 
  • Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). 
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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About this Employer

The Westin Houston Downtown

1520 Texas Avenue
Houston, TX 77002

(713) 228-1520

200 Room Hotel

marriott.com

Managed By

The Westin Houston Downtown

Live the city pace when you stay at The Westin Houston Downtown. Located near Minute Maid Park and the George R. Brown Convention Center, our downtown Houston hotel offers meaningful amenities and energetic spaces. 

Keep yourself well-nourished with delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Borrow New Balance athletic gear for your workouts - just ask our hotel staff. 

Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. 

Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.

Houston Hotel Accommodations

Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.