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Restaurant PM Server

Posted June 1, 2021

Marriott Phoenix Tempe at The Buttes
Tempe, AZ
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About This Job

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Job Summary

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you!

ESSENTIAL FUNCTIONS:

  • Maintains a calm demeanor during periods of high volume or unusual events
  • Make decisions and solve problems in the interest of 100% guest satisfaction
  • Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
  • Operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
  • Maintains a clean and organized workspace
  • Maintains regular and punctual attendance
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
  • Comply with a dress code that prohibits displaying tattoos, piercings in excess of one per ear, and unnatural hair colors, such as blue or pink
  • Available to perform many different tasks within the hotel kitchen during each shift

Skills

  • Proven restaurant serving or waiter experience
  • Hands-on experience in cashier duties
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy

Job Type: Full -time / Part-time

Education & Experience:
  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • Must have good understanding of the English language and previous guest/customer relations experience.
  • Certification of previous training in liquor, wine and food service preferred.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • Minimum wage + tips
  • This position will be scheduled PM shifts and require flexibility to work weekends and holidays
  • As a stand-alone position, bussing, bartending, light food prep and barista experience highly desired

Here are some reasons our associates like working for us: (Some of ourBenefits apply to Full Time Associates Only)

  • Discounted hotel Stays
  • Discounted Employee Meals
  • Flexible Hours
  • Competitive pay
  • Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
  • 401K
  • Great work environment

compensation: Based on experience

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About this Employer

Marriott Phoenix Tempe at The Buttes

2000 West Westcourt Way
Tempe, AZ 85282

(602) 225-9000

353 Room Resort

www.marriott.com

Our Resort

Our hotel is ideally situated just three miles from Phoenix Sky Harbor International Airport; Tempe Diablo Stadium is a short stroll away, and Arizona State University and Scottsdale are also within easy reach. Stylishly appointed rooms feature ergonomic workspaces and USB outlets, as well as complimentary Wi-Fi and marble bathrooms; may also offer views of the resort. Elsewhere, guests can break a sweat in the fitness center or enjoy a refreshing swim in one of our outdoor pools; kids will have a blast on the waterslides. Guests can perfect their backhand on our tennis courts, play a game of volleyball or explore the hiking trails that surround the hotel, followed by a treatment at Narande Spa. We offer seasonal favorites and gaze out over Tempe at Top of the Rock Restaurant, or dine poolside. For those traveling to Arizona to host an event, we offer expansive venues, some with exceptional views.