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General Manager

Posted September 13, 2021

Homewood Suites by Hilton Bozeman
Bozeman, MT
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About This Job

Description

A General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Proerty details:

Please click here for information on the Homewood Suites Bozeman.

What will I be doing?

As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

 


  • Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation

  • Ensure guest and team member satisfaction

  • Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

  • Recruit, interview and train team members

  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements

  • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies

  • Serve as primary liaison with hotel owners and corporate entities

Requirements

What are we looking for?

Basic Qualifications:


  • 3+ years of hotel general manager experience

  •  Experience managing $3M or greater in revenue

  • Strong understanding of revenue management and commercial strategies

Preferred Qualifications:


  • Hilton brand experience

  • Local market expertise

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

 

 


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 

 


EOE/AA/Disabled/Veterans

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About this Employer

Homewood Suites by Hilton Bozeman

1023 Baxter Lane
Bozeman, MT 59715-2537

(406) 587-8180

102 Room All Suite

homewoodsuites3.hilton.com

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At a Glance

Relax at our Bozeman lodge

The Homewood Suites by Hilton Bozeman hotel in Bozeman, MT is located at the base of the Bridger Mountains on the north side, approximately one hour from Yellowstone National Park. We offer complimentary airport shuttle service and an excellent location near the historical downtown area, as well as Montana State University, snow skiing, fly fishing and antique shopping destinations. Experience the rich ambience of a hunter’s lodge in our spacious lobby, which is decorated with hardwood floors, buffalo and elk displays with a two-story fireplace.

We have 102 suites that include studio suites and one- or two-bedrooms suites with accessible options available. Our hotel’s amenities include complimentary WiFi, complimentary breakfast, complimentary beverages and light appetizers (Monday – Thursday), as well as suites with separate living rooms, full kitchens with two-burner cooktops, sofa beds and flat-screen HDTVs.

For meetings, events, weddings and retreats, we’re the perfect Bozeman hotel. Whether you’re looking for a private boardroom, meeting rooms or a balcony reception for 100 people, we’ve got you covered.