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Guest Representative

Posted June 2, 2021

Archer Hotel Redmond
Redmond, WA
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Come and join the Archer Hotel Family!

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Guest Representative, you’ll have many opportunities to brighten someone’s day.

As a Guest Representative, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 
  • Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

Archer Hotel Redmond is part of LodgeWorks, a hotel development and management company based in Wichita, Kansas with 950+ employees nationwide.  Our multi-brand strategy includes Archer, Hyatt Place, HYATT house, Aloft, Hilton Garden Inn, Hampton and other high quality, nationally branded products.  We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work.  It defines everything we do.  Hospitality is the single most important element of our organization – the foundation upon which everything is built.

compensation: $17 DOE

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About this Employer

Archer Hotel Redmond

7200 164th Avenue NE
Redmond, WA 98052

(425) 658-3000

99 Room Hotel

archerhotel.com

Managed By

Our Hotel

Archer is bringing laid-back luxury to Redmond, Seattle's high-tech Eastside suburb. Set in the open-air Redmond Town Center — a walkable urban village with shops and restaurants — and close to Marymoor Park, Microsoft and Woodinville wine country, this seven-story boutique hotel promises a sophisticated Northwest vibe and quirky, curated luxuries.

Guests can expect 160 luxe guest rooms and suites, a lively cocktail bar and patio, signature amenities and sincere service — always.