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Cafe' Server/Host Part-Time

Posted June 2, 2021

Illuminarium
Atlanta, GA
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Illuminarium Experiences -“A place that can take your career anyplace”

About This Job

THE ROLE

As a Café associate at Illuminarium Atlanta, you are responsible for delivering the ultimate experience for our guest. Illuminarium Café offers a unique food & beverage experience, inspired by ingredients and customs that align with the spectacle that is being shown within the attraction. This means guests can order local cuisine from Africa or unique cocktails inspired by the universe. Café associates will utilize storytelling, introducing unique flavors that can be found on the menu and encourage guests to choose something they have never tried before. In addition to the operation of the café and outdoor patio, Illuminarium is a unique event destination, supported by the Café team. Café operational team members will be integral to the successful execution of our client’s events. At Illuminarium, we strive to democratize experiences and thus our team members need to be alert and observant, making every guest feel acknowledged and taken care of.

ESSENTIAL FUNCTIONS

  • Follow all policies and procedures as outlined in the Food & Beverage SOP
  • Ensure proficient and up to date knowledge of all Illuminarium products, promotions and services
  • Maintain comprehensive and detailed understanding of Point of Sales systems and other utilized technologies
  • Engage guests by greeting them, advising on menu offerings and performing suggestive sales
  • Remain knowledgeable on menu items and specials particularly for guests with dietary restrictions
  • Coordinate with the back of house, ensuring high quality of food prepared; serve food and drinks to guests and, clear tables after use
  • Ensure that all orders are accurate and brought to the guest in a timely manner
  • Attend primary cash management and perform end of shift self-audit balance
  • Remain observant to and anticipate guests’ needs; ensure the café and patio areas are clean and inviting
  • Perform other related duties, tasks, and responsibilities as required


QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • All applicants must be at least 18 years of age
  • High school diploma or equivalent preferred; Associate Degree recommended
  • Minimum of 1 year guest facing, food service in a fast-paced, high volume environment; prior cash handling experience is required
  • Obtain and maintain current food handler’s certification
  • Ability to stand long hours, walk extended distances indoors & outdoors, lift and transport items weighing 10-20 pounds, occasionally 30 pounds. Support with event set up and tear down.
  • Ability to operate independently and with discretion and work effectively under pressure
  • Must have sufficient mobility to perform assigned tasks including: constant reaching, bending, pushing, and pulling for extended periods of time
  • Eye for detail; flexibility in daily tasks; problem solver, results oriented; commercially focused and self-motivated
  • Must assume responsibility for all monies at the assigned workstation
  • Ability to retain detailed information related to all Illuminarium products, promotions & services
  • Ability to communicate effectively with management, colleagues and guests, bi-lingual skills are preferred
  • Must be flexible to work extended hours including late nights, weekends and holidays
  • Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends’ COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.
  • Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
  • Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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About this Employer

Illuminarium

550 Somerset Terrace NE Suite 105
Atlanta, GA 30306

(404) 341-1000

Entertainment Venue

www.illuminarium.com

Illuminarium Experiences is a digitally delivered, global experiential entertainment brand.  We create, produce, market, and manage immersive entertainment spectacles, produced using techniques used in traditional motion picture production and virtual reality that allows visitors to view real-world, filmed content in a 360º environment.  What museums are to art, cinemas to movies and concert halls to music, Illuminariums are to experiential entertainment.  With venues of over 26,000 square feet and 25+ foot high ceilings, Illuminariums are reprogrammable immersive theaters that surround visitors in a sensory space of sight, sound, and scale unlike any other.  Illuminarium Experiences is a digitally delivered, global experiential entertainment brand.  We create, produce, market, and manage immersive entertainment spectacles, produced using techniques used in traditional motion picture production and virtual reality that allows visitors to view real-world, filmed content in a 360º environment.  What museums are to art, cinemas to movies and concert halls to music, Illuminariums are to experiential entertainment.  With venues of over 26,000 square feet and 25+ foot high ceilings, Illuminariums are reprogrammable immersive theaters that surround visitors in a sensory space of sight, sound, and scale unlike any other.