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Front Desk Crew Agent

Posted June 2, 2021

Moxy Portland
Portland, OR
Front Desk Agent for Portland Lifestyle Hotel

About This Job

Moxy is the newest bold + distinctive lifestyle hotel playing soon in Downtown Portland. To revolutionize the category requires a lot of moxie, so we are seeking front desk specialists ready, eager , and willing, to take on just a bit more.  Please read on, and read thoroughly.

“If you’ve got guts, you’ve got Moxie”

We know you wouldn’t wear a stiff uniform, so we don’t have any. We’re looking for front of house Crew Members who love doing it all. The Moxy Crew role consists of being a Welcome Agent, Bartender, Food and Kitchen Services, checking guests in and out, answering phones, and being the best point of contact for our fun-hunters, which is what we call our guests. This role is best suited for individuals who have great style, are quick on their feet, and know what’s happening around town.

Are you bold, thoughtful, spirited and fun? Being a Moxy Crew Member means more than providing the hookup to guests with extra towels. We’re looking for a crew who:

Love doing it all

  • Out of the box thinkers.
  • Live in the now and know what’s next
  • Have high energy and a bold do-it-yourself attitude
  • Enjoy chatting it up with guests (probably people you’d hang out with anyway)
  • Driving our guest service scores on all platforms

The ideal Crew Member will be self-motivated, and outgoing with strong interpersonal skills and the ability to handle anything that comes their way.

Here are some of the key expectations for our Crewmembers:

  • Doing it all means you’ll be trained in bartending, food service, kitchen, and hotel desk operations – all of which will be handled right at our bar!
  • Deliver services within the Moxy Brand Voice, culture and style.
  • Takes things into perspective, where some see obstacles, you should see opportunities.
  • Managing time between the bar and the desk operations. We can’t have one without the other!
  • Owns every moment, every reservation, every negotiation, every experiential consideration, every guest experience to the fullest.
  • Reliably and accurately operate property management systems, point of sale system and all of their different components.
  • Maintain a safe, clean and organized working environment.
  • Provide awesome service to our fun-hunters, and communicate with the rest of the crew and management clearly and efficiently.
  • Complete all shift-activities to make sure we can continue to deliver that awesome Moxy service!
  • Handle any additional tasks requested or required by management.

Desirable Credentials:

  • Hotel front office background and/or background in Beverage and Food
  • Creative background.
  • Social media knowledge and experience.
  • Working with in a nonconforming team, or in a Lifestyle brand.

Pro Tip for reading to the end....we really appreciate cover letters:)

Graves Hospitality is an EEO/AA/Disabled/Veterans Employer.


About this Employer

Moxy Portland

585 SW 10th Ave
Portland, OR 97205

197 Room Hotel

Managed By


Moxy Portland Downtown

585 SW 10th Ave

Portland, OR 97205

(971) 339-4717

197 Room Hotel

We put more play in the stay at the NEW Moxy Portland Downtown. Sitting within Portland's West End, adjacent to the Pearl District, we greet our travelers with a unique Lifestyle experience. First round is on us with a complimentary beverage upon check-in at the bar in our bright and open lobby. Our design details tend toward the edgy and modern, helping set the backdrop for a spirited and energized environment for our Crewmembers to thrive in. As the newest hotel in Portland, and one of the only genuine Lifestyle hotels in the Rose City, we are here to shake things up the neighborhood, and to provide a place for our fun-hunters to be themselves.

"If you've got guts, you've got moxie"

Our guests love us because we are different, and we lean into those differences to create a uniquely Moxy experience for our guests and for our Crew. If you've got an independent streak, a passion for all things Portland, and an eye for the little details that make the big differences, we may be the perfect fit!

We are looking for part time, full time, temporary, associate and management level positions in Housekeeping, Front of house (bar/guest services), Facilities and Back of house operations and laundry. All positions will be expected to have availability on weekends and holidays.