Posted July 3, 2021French Lick Resort
Do you live to plan and organize? Are you great at solving problems and communicating to others? We want to talk to you about the Meeting and Event Specialist position!
BASIC SUMMARY: The Meeting and Event Specialist is responsible for assisting internal and external coordination and execution of assigned meeting and events while maintaining an active role with and including, banquet services, transportation, food and beverage, meeting space, entertainment, equipment needs and overall guest needs and satisfaction as expressed in our Mission Statement.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE
To perform this job successfully, the individual must be perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
Must have High School Diploma or High School Equivalency Diploma (HSED).
Must have one to three years previous banquet or meeting and events planning in a related field.
Must have excellent organizational, administrative, communicative, guest relations, and leadership skills.
Must be at least 21 years of age.
Must possess a valid employee alcohol permit.
Must be hands-on and able to perform all functions as needed.
Must always present a hospitality mentality—warm, friendly, helpful, and generous
Must always ensure a teamwork environment.
Ability to work flexible schedule, including evenings, weekends, and holidays as needed
A degree in business, marketing, meeting or event management, public relations, communications, or hospitality is preferred.
Support and serve all client and guest needs throughout their event stay as one of the client liaisons.
Maintain an overall knowledge operational requirements for the Resort, including French Lick Springs Hotel, French Lick Casino, West Baden Springs Hotel, and all other Resort properties and affiliations.
Be knowledgeable of the needs for each meeting and event assigned, including contract requirements, functional space, rental needs, media and audio visual needs, food and beverage, transportation logistics, entertainment activities, conference registration, on site coordination, and post event follow up.
Establish and maintain relationships with key business leaders and develop effective timelines with key milestones, while monitoring execution and continual evaluation of results.
Maintain the highest degree of professionalism with exceptional representation of the Resort.
Ensure effective solution oriented communication within all departments to ensure guest satisfaction.
Ensure appropriate and effective operational and administrative systems are adhered to ensure guest satisfaction.
Ensure all Resort and Guest policies are strictly adhered to.
Assist management in maintaining budgeted goals in areas of labor cost, expense, and food and beverage costs.
Maintain a thorough knowledge and adherence of all Resort services, products, venues and the procedures and standards for each.
Ensure effective and continuous communication with meeting/function contacts and guests.
Ensure appropriate opening duties, execution of functions, and completion of closing duties meet the Resort and Guest expectations.
Direct and assist with operational duties during functions.
Performs other duties as reasonably requested by Management.
By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground. As with any great comeback story it all started with people who refused to give up – local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in complete ruin devastated the group whose mission it is to save such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $500 million dollars to not only save the West Baden Springs Hotel but also the French Lick Springs Hotel. The Cook family wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Visit French Lick Resort to fully experience this “save of the century.”
Whether you’re just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you! Our resort includes two AAA Four-Diamond historic hotels, two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues and retail shops. With so many amenities we have a variety of Full-time, Variable (Part-time) and Seasonal opportunities for you to join our team.
Guests know us for our Friendly Staff who create Memorable Experiences. If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission to “Exceed Guest Expectations,” then click here for current career opportunities.