Posted August 2, 2021Hyatt Regency Cincinnati
$1,000 Sign-on Bonus! Only hotel in Cincinnati awarded Top Workplaces 4 years running! Come be a part of our award winning Team!
Only hotel in Cincinnati awarded Top Workplaces 4 years running!
Hyatt Regency Cincinnati is currently looking for a customer service focused Front Desk Manager to join our team. Someone to engage with our guests & team members and live Hyatt's Purpose ~ Care for People so They Can Be Their Best! If you share our passion for delivering hospitality, where details matter, apply today to join our team!
The Front Desk Manager must personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Desk staff, including new hires, are trained to meet standards of each component. Empower department staff to deliver exceptional customer service by encouraging and rewarding responsive guest assistance. Other responsibilities include; maintain a positive, cooperative work environment between staff and management. Emphasize training and development as a way of doing business in order to empower Team Members to successfully perform their jobs. Help to develop talent by acting as a mentor for direct reports. Resolve Team Member concerns fairly and timely. Ensure your team fully understands performance standards, procedures, and reward successes. Act as Manager-on-Duty.
To learn more about Front Desk Manager, Hyatt Regency Cincinnati and Davidson Hospitality visit www.DavidsonHospitality.com/careers Select OHIO and apply today!
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test & background check required.
Located just steps from the Duke Energy Convention Center, our Hyatt Regency Cincinnati hotel in the vibrant downtown district puts you in the heart of the action. Whether you are visiting for business or pleasure, you’ll find the ideal spaces to relax, work, and play. If you are a sports enthusiast, we are the closest hotel to Paul Brown Stadium and within walking distance to the Great American Ballpark.