The Server is responsible for providing the gold standard of customer service, taking orders, and delivering food. Servers are expected to answer questions regarding the menu. They work closely with other wait staff and the kitchen to ensure the restaurant is operating efficiently.
Must be able to speak, read, write, and understand English.
At least 1-2 years of serving experience is preferred.
Must display strong good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Ability to multi-task and work in a fast-paced environment.
Basic knowledge of food presentation.
Provide information about the menu items and food preparation to the guests.
Describe food textures and tastes in detail.
Take food and beverage orders from guests.
Monitor food distribution, ensuring that meals are delivered to the correct recipients.
Prepare final bill, present check to guest, accept payment, process credit card payments.
Assist other servers with running food.
Perform side work at the beginning and end of each shift and throughout service as time allows.
Maintain clean service areas and uphold sanitation best practices.
Other duties as assigned.
Must be able to kneel, squat, bend, stoop and twist to perform job duties.
NOTE:The hospitality business functions seven days a week, twenty-four hours a day. A hospitable service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with Graves Hospitality rules and regulations for the safe and efficient operation of hotel facilities. This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.
Amidst the shops, restaurants and theaters of downtown Marquette, overlooking Lake Superior, discover the Landmark Inn, featured in the New York Times. Old-world European splendor and charm meet modern convenience at our AAA Three-Diamond Marquette, MI hotel that welcomed its first guests as The Northland Hotel in 1930.
From the beginning, the hotel was the social hub of Marquette, counting Amelia Earhart, Duke Ellington, Louis Armstrong and The Rolling Stones among its guests. Following a meticulous renovation, the grand architecture and interiors remain, complemented by a fresh, up-to-date ambiance ideally suited for modern travelers. Each room and suite is opulently furnished and individually decorated, with many featuring fireplaces, deep-soaking claw-footed tubs and views of Lake Superior.
The Landmark is home to the top dining experiences in Marquette, from inspired Northern Italian fare at the Piedmont to the cozy Northland Pub to the rooftop North Star Lounge, which offers floor-to-ceiling views of the city skyline and Lake Superior.
The hotel that ushered in a new era of grace and refinement to downtown Marquette continues to do so to this day – with exceptionally personalized service delivered by a warm, friendly staff.