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Director of Sales Hampton Inn Columbia Southeast

Posted July 12, 2021

Hampton Inn & Suites Columbia/Southeast-Ft. Jackson
Columbia, SC
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About This Job

JOB DUTIES AND RESPONSIBILITIES

  • Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
  • Provide pricing and guidance recommendations to Teams, review and approve any special corporate negotiated rates
  • Develop a working knowledge of the operations of the hotels, including food and beverage, guest services, reservations
  • Develop a complete knowledge and ensure adherence to company sales policies and SOPs
  • Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
  • Provide guidance for RFP Season Annually to National Sales with the help from GMs and/or Regional DOS & National Sales
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
  • Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
  • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
  • Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand
  • Participates in forecasting for revenue and expenses
  • Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
  • Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
  • Recommend and implement new sales programs at the hotels and accurately track ROI
  • Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
  • Prepares annual marketing/business and budget plans
  • Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
  • Abides by Prime Time Selling hours
  • Perform any other job-related duties as assigned

EDUCATION AND EXPERIENCE

  • Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing
  • Minimum of 5 years in progressive hotel sales with leadership responsibilities

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong analytical skills relative to impact on hotel revenues
  • Ability to communicate effectively verbally and in writing
  • Strong interpersonal skills
  • Strong understanding of revenue management principles
  • Proficient in Microsoft Office Products, focus on Excel, Word and Outlook
  • Ability to travel as needed
  • Must have flexible work hours that may include evenings, weekends, and holidays

Compensation Details

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About this Employer

Hampton Inn & Suites Columbia/Southeast-Ft. Jackson

201 East Exchange Boulevard
Columbia, SC 29209

(803) 217-3999

100 Room Hotel

hamptoninn3.hilton.com

At A Glance

Unwind with a carefree vacation at Hampton Inn & Suites Columbia/Southeast-Ft. Jackson hotel in Columbia, SC. Set just off I-77, exit 9, our hotel is only five minutes from downtown Columbia and five minutes from Ft. Jackson. The hotels convenient, central location offers easy access to the University of South Carolina, Williams Brice Stadium, Amazon and Westinghouse. Our hotel also offers easy access to restaurants and shopping.

Refresh and recharge with a great night’s sleep in a clean and fresh Hampton bed® and discover comforting amenities in your spacious guest room including free WiFi. Choose a studio suite with a large living area featuring a pull-out sofa bed, microwave and refrigerator. Wake up to Hampton’s complimentary hot breakfast. Even if you're in a rush, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday through Friday, for a quick and healthy meal to go.

Celebrate your special event or corporate meeting at our hotel in Columbia, SC, presenting a versatile function room for up to 80 guests. Catch up with work in the business center with free printing, and keep in touch with free WiFi in public areas. Gather with friends for an evening BBQ on the outdoor patio that features a fire pit. Boasting the latest, modern exercise equipment, this Columbia hotel offers a fully equipped fitness center. Maintain your exercise regimen while you travel and plunge in the soothing, indoor pool.