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Catering Sales & Events Manager

Posted June 12, 2021

The Lodge at Jackson Hole
Jackson, WY

About This Job

  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space and hotel services that meet or exceed hotel revenue goals and are within company standards
  • Achieve all predetermined sales goals for revenue and sales activity
  • Ensure all aspects of solicitation and customer communications are complete and documented
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Assists with set up of and reviews all spaces are set to BEO specifications
  • Assists with rentals of outside equipment as required from BEOs
  • Monitors local competitors and compares their operation with his/her operation
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Details all hotel business and ensures rooming lists and final counts are received in a timely process
  • Coordinates all details of banquet and catering events with all areas of hotel to include food and beverage, front desk, housekeeping and accounting
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Perform various other duties as assigned to meet business objectives
Education and Experience:

·        Minimum of two (2) years in hotel or conference Catering/Sales preferred

·        Minimum of High School education, post-high school education preferred

Knowledge, Skills, & Abilities:
  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

About this Employer

The Lodge at Jackson Hole

80 Scott Lane
Jackson, WY 83002

(800) 458-3866

153 Room Resort

Welcome to The Lodge – Jackson Hole’s Luxury Hotel and Spa

Enjoy the comforts and convenience of downtown luxury lodging in the heart of Jackson, Wyoming.

Located a short drive from the Town Square; lavish guestrooms, world-class amenities and personalized service ensure that you are well rested and well prepared for your Jackson Hole adventures.

Whether you have come for world-renowned skiing, snowmobiling and sledding during the winter months, or exceptional fly fishing, hiking and rafting in the summer; the luxurious Lodge at Jackson Hole is the perfect place to recharge after an exhilarating day exploring our magnificent backyard.