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Front Desk Part-Time

Marriott Room Discount

Posted June 9, 2021

TownePlace Suites by Marriott Detroit Warren
Warren, MI
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Looking for a Front Desk Associate to join our team!

About This Job

Job Description

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
  • Must be available weekends, afternoons & holidays.
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About this Employer

TownePlace Suites by Marriott Detroit Warren

7601 Chicago Road
Warren, MI 48092

(586) 264-8800

79 Room Extended Stay

www.marriott.com

Our Hotel

Chairman & Platinum Award winners for Guest Satisfaction. Conveniently located across from the GM Tech Center, within a few miles of TACOM, Chryslers' Warren/Sterling Heights Plant, General Dynamics and just 15 min. from the heart of Downtown. This all suites extended stay hotel is an economically smart choice for travelers on extended assignments, relocating to the area; or just in town for a few nights. All suites have a fully equipped kitchen featuring brand new: stove, refrigerator, dishwasher, microwave, coffee maker, flat screen TV's, Marriott King Size Bed, carpeting, furniture & drapery. Whirlpool/Fireplace suites available. Featuring complimentary hot breakfast daily, 24 hour In a Pinch market, indoor pool, fitness room, business center, ATM & free high-speed wireless Internet throughout. Group & Corporate Rates available at this award winning TPS.