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Guest Service Operator

Posted December 30, 2021

The Lodge at Spruce Peak
Stowe, VT
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About This Job

Description

We Still Love Hospitality!

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slopeside at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, high standards, and diversity. It’s fitting that we are located at the pinnacle of Vermont!  

The Guest Service Operator is responsible for answering incoming calls to the Lodge and must have good computer skills, a pleasant attitude and an excellent phone demeanor. The Guest Service Operator must work well handling a high volume of calls. They should be comfortable and able to answer questions relating to the hotel, club, resort and Stowe area.  
 
In addition to competitive pay and health benefits, Spruce Peak employees enjoy a host of great benefits, including ski-passes, fitness memberships, and free or discounted stays at Hyatt hotels worldwide. Settle into a long-term groove with us or explore endless career opportunities with Hyatt – apply now at SprucePeak.com.

Proud diversity advocates and EOE.


Qualifications

  • A true desire to satisfy the needs of others in a fast paced luxury hotel environment.
  • Refined verbal communication skills and ablitity to be on the phone during full shift
  • Ability to sit for long periods of time
  • Must be able to work a flexible schedule, including weekends and holidays
  • Proficient computer skills
  • Customer service experience preferred
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About this Employer

The Lodge at Spruce Peak

7412 Mountain Road
Stowe, VT 05672

(802) 282-4625

300 Room Resort

www.sprucepeak.com

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STAY AT SPRUCE PEAK

Spruce Peak offers guests over 300 beautiful guest stay options, including The Lodge, a luxurious 4-diamond resort at the center of The Village, our large luxury rental collection and the highly coveted Spruce Peak Penthouses. Each guest stay experience at Spruce Peak is designed to feel like it’s truly a part of the mountain.

EXPLORE SPRUCE PEAK

Steeped in natural beauty, Spruce Peak is Stowe's only slopeside destination, featuring luxury accommodations and year-round recreation. It's a place to discover all manner of passions, from alpine skiing and snowboarding to mountain biking and fly fishing; from rounds on the mountain golf course to course after course of mouthwatering fare, Spruce Peak has something for everyone.