Come be part of a great TEAM!
The Hampton Inn and Suites Denver is looking for a talented and passionate Hospitality professional to join our Team. The essential functions of the position include but are not limited to:
Primary duties include supervising the activities of supervisors, line staff, and others on a daily basis in order to ensure all work is completed on time and to standard.
Interview and select staff in event of open positions.
Design, provide, and coordinate On-The-Job-Training for subordinates to attain brand compliance.
Make routine daily rounds of the hotel at any time of the day performing random checks in all areas to ensure the expected hotel standard is set and continued. Immediately direct subordinates to correct issues found as needed.
Develop and implement standard procedures for routine tasks to enable employees to develop consistent work habits.
Reviews, approves and analyzes housekeeping budget and justify funds requested on a regular basis. Maintain checkbook accounting as responsible person for budget. Develop future annual budget plans.
Establish inventory records and control of cleaning supplies, chemicals, and guest supplies, room/bathroom and F & B linens etc. in order to control expenses and minimize waste.
Involve employees in planning, effective use of "manpower" and guiding new methods, mechanical aids & products and to simplify Housekeeping work.
Check on all equipment of Housekeeping Department and to ensure that equipment is properly used to reduce cost and breakage. Order supplies and replacements as needed.
Check physical condition of rooms in order to maintain highest room appearance and standards.
Establish systems and controls in the Linen/Uniform Room and Laundry to ensure that laundry services are of high quality for hotel guests, customers as well as laundering for staff uniforms.
Create and implement accurate schedules for employees to match business levels, manage payroll for department.
Train and develop staff for personal and professional growth
Perform annual and periodic personnel evaluations on all subordinates. Recommend and implement annual increases.
Monitor standards and work performance of all subordinates on a daily basis for brand service and training compliance. Regularly recommend and carry out all discipline and counseling as needed.
Plan and carry out budget, living within guidelines.
Manage labor costs
Manage team to live within guest service scores as required by brand, and attain high level opinion survey scores as well.
With minimal supervision, plan and carry out the duties (and additional duties) listed above
Ensures their thorough understanding of house-rules and departmental rules and regulations, evaluating staff performances and providing recommendations - transfers & promotions when necessary.
Coordinate and communicate effectively with other departments as well as within the department.
Responsible for keeping good morale and enforcing discipline and appearance of employees.
Establish Lost & Found procedures.
Establish good liaison with Engineering Department for any repairs needed and to expedite any major repairs or special requests for special occasions and purposes
A minimum of three years related experience and/or training; or equivalent combination of education and experience
At Hampton Inn & Suites Denver-Downtown, be charmed by our local flair and insight into downtown Denver. Recently renovated in 2018, our hotel is three blocks from the 16th Street Pedestrian Mall. Spend your day here or visit the Cherry Creek Mall, Denver's premier shopping center, located just ten minutes away.
Stand 5,280 feet above sea level at the State Capitol, visit the Molly Brown House, or see the Big Blue Bear at the Convention Center. Cheer on your favorite team at Coors Field, Mile High or the Pepsi Center. Driving here? Browse our parking options and choose what works for you.
Start your day with our complimentary hot breakfast from 6am-10am. In a rush? Grab a free Hampton On the Run Breakfast Bag™, available Monday through Friday. Don’t forget our fresh warm cookies at 3pm and 24 hour coffee in the lobby.
Hosting a meeting? We have over 4200 sq.ft. of meeting space with A/V equipment. Our dedicated Sales Team can help ensure your event is a success.