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Rooms Operations Manager

Posted June 9, 2021

Hyatt Centric Downtown Minneapolis
Minneapolis, MN
**New Hotel Downtown - Operations Manager**

About This Job

The main purpose of the Operations Manager is to manage all aspects of the Front Office operations in addition to being directly responsible for Housekeeping.


  • Primary duties include supervising the activities of supervisors, line staff, and others on a daily basis in order to ensure all work is completed on time and to standard.
  • Interview and select staff in event of open positions.
  • Design, provide, and coordinate On-The-Job-Training for subordinates to attain brand compliance.
  • Make routine daily rounds of the hotel at any time of the day performing random checks in all areas to ensure the expected hotel standard is set and continued. Immediately direct subordinates to correct issues found as needed.
  • Develop and implement standard procedures for routine tasks to enable employees to develop consistent work habits.
  • Reviews, approves and analyzes housekeeping budget and justify funds requested on a regular basis. Maintain checkbook accounting as responsible person for budget. Develop future annual budget plans.
  • Establish good liaison with Engineering Department for any repairs needed and to expedite any major repairs or special requests for special occasions and purposes

Education and Experience:

  • Three years of Front Desk/Housekeeping experience.
  • College degree in hospitality related field preferred.
  • Confidence in PMS systems.
  • Word and Excel Proficiency

About this Employer

Hyatt Centric Downtown Minneapolis

615 2nd Avenue South
Minneapolis, MN 55402

(612) 288-8888

Explore the Heart of Minneapolis

Stay in the middle of Minneapolis’ business district, a short walk from the Minneapolis Convention Center, U.S. Bank Stadium, and Target Field. Our spacious rooms include elevated accents and plush amenities, including in-room delivery, Drybar Buttercup Blow-Dryers, BeeKind bath products, all designed to help you re-energize for another day exploring Mill City. 

We offer 154 newly renovated boutique urban spaces, including spacious suites, on Second Avenue South in the bustling center of Minneapolis.

7000 sq.ft of fitness space with meeting spaces.