Posting Date Jun 09, 2021 Job Number 21058540 Job Category Administrative Location Courtyard Chicago Lincolnshire, 505 Milwaukee Avenue, Lincolnshire, Illinois, United States VIEW ON MAP Brand Courtyard by Marriott Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? N With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott. POSITION SUMMARY Verify on-property event planning and execution, provide on-property sales support for MSB property General Managers, and complete administrative duties. Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly. Act as the primary point of contact for the Group Sales Office and Area Sales teams. Collect, develop, and submit content to update property websites on Marriott.com. Administrative duties to be delegated at the discretion of property General Managers. Follow all company policies and procedures, verify uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.