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General Manager

Posted June 10, 2021

Red Roof Inn Rockford
Rockford, IL
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Be the Entrepreneurial Leader, Motivator, Cheerleader and Revenue Generator!

About This Job

Be the Entrepreneurial Leader!! 

The General Manager position at our Red Roof and Red Roof Plus locations is the entrepreneurial leader of the hotel. This position requires a commitment to managing all overall operations of the hotel and have the drive to manage others, generate revenue, control expenses, maximize profitability, deliver superior customer service and maintain a quality product. Duties and Responsibilities

  • Responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry, and Sales at the hotel.
  • Accurately execute all company and brand initiatives, policies and procedures, with continuous improvement in quality, service and operations.
  • Ensures compliance with all internal audit requirements as well as Federal, State, and local regulations.
  • Control costs effectively to meet budget guidelines through forecasting, labor control and P&L performance.
  • Focuses on rate strategy, sales initiatives, and budget flow-thru to ensure high ROI.
  • Recruit, hire, train, and lead employees to meet and exceed service and quality goals.
  • Coach, counsel and motivate all employees as necessary.
  • Ensures reward and recognition programs for both guests and employee are in place and working.
  • Manages property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget.
  • Manages the daily, weekly, and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, responding to guest reviews, etc.
  • Participates with leadership in the preparation of annual budget and other financial reporting throughout the year.
  • Ensure safety procedures are in place for the protection of employees, guests, and Red Roof assets.
  • Performs other duties as assigned.

Qualifications

  • Bachelor's degree or equivalent work experience, preferably in hotel, restaurant or retail management.
  • Profit and loss and budgeting experience strongly preferred.
  • Sales background and rate/yield management experiences are preferred.
  • Relocation may be required and assistance is provided.
  • Ability and drive to lead a team and must have an attitude and passion for success.
  • Independent business mind preferred.
  • Must be self-motivated and have the ability to work without direct management.
  • CHA certification a plus.
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About this Employer

Red Roof Inn Rockford

7434 E. State St.
Rockford, IL 61108

(815) 398-9750

108 Room Hotel

www.redroof.com

For fun, shopping and sports, come to Red Roof Rockford! We’re just 2 miles from Magic Waters Waterpark, Cherry Vale Mall, and St. Anthony Hospital. Boone County Fairgrounds, Metro Center, and Rockford Speedway are all just a 10-15 minute drive from this hotel, while Sportscore is just 20 minutes away. We’re conveniently located directly off of I-90, within minutes of a variety of restaurants.

Free WiFi and a flat screen TV in all guestrooms! Free coffee and tea available in the lobby. This location has select rooms that offer microwave and refrigerators (a nominal fee may apply; please inquire). Hairdryer, iron & ironing boards available upon request. All rooms offer an in-room safe for a nominal fee. One well-behaved family pet per room is welcome.