Posted June 10, 2021DoubleTree Suites by Hilton Hotel Nashville Airport
We are known for being excellent in all that we do so our guests, associates and partners love us. We are looking for experienced talent that live these qualities and embrace future opportunities with us.
Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!
In this role, you will be providing administrative and clerical support the Accounting Office in the hotels effort to deliver outstanding guest service and financial profitability. Responsibilities include, but a not limited to; Responding to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner. Researching and resolving guest billing disputes. Preparing and completing all month-end responsibilities. Prepare and post daily receivables from event contracts and balance totals to the General Ledger. Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval. Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients. Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, fax, mail, etc.) Performing other general office duties and assist with special projects, as needed.
Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: regularly required to talk, hear and interact with guests. Frequently is required to stand and use hands to, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 10 pounds, and stand for long periods of time.
Degree from a two or four year college or university; or equivalent combination of education and experience.
One to two years in related experience and/or training.
2424 Atrium Way
Nashville, TN 37214-5103
138 Room All Suite
DoubleTree Suites by Hilton Hotel Nashville Airport is two miles from Nashville International Airport and convenient to the attractions of Nashville, Tennessee, also known as ‘Music City.’ With easy access to I-24, I-440, I-40 and I-65, our hotel provides a great gathering place for both leisure and business travelers.
Our contemporary hotel lobby welcomes travelers with beautiful appointments, connectivity zones, social centers all with an open air feel. In our guest suites, guests will appreciate luxurious bedding and appointments along with a separate and spacious parlor/work area, two 42-inch flat-screen TVs and complimentary basic Wi-Fi. After a good night’s sleep, we invite guests to start their day with breakfast in our casual Harmony Kitchen and Bar. At the end of the day, our guests can burn off some calories in our fitness center, or refresh themselves in our indoor/outdoor pool.
HVMG participates in the E-Verify program in certain locations, as required by law.