Job Description: Clean and stock guest rooms, following company and brand standards, to ensure high standards of cleanliness and guest satisfaction.QUALIFICATION STANDARDS
Education & Experience:
Desired Competencies, Work Skills, and Knowledge required:
Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Clean rooms according to property specific and system standards.
Strip and make beds, change bed linens (may require lifting bedspreads weighing a maximum of 50 pounds).
Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
Push and pull vacuum throughout entire room.
Replenish amenities, linens, and supplies in guest room.
Retrieve, push and restock heavy cart.
Visually inspect room for cleanliness and appearance; signify completion for room.
Able to perform all housekeeping associate duties as outlined in the training program and property specific checklists.
Operate all equipment in correct and safe manner. Able to push and/or pull equipment weighing up to 100 pounds.
Able to communicate effectively with other associates, as well as guests.
Able to follow instructions, directions, and meet deadlines, including the thorough cleaning of minimum 15 rooms as specified by management.
Must comply with all department, hotel, and corporate standard operating procedures.
Responsible for knowing Hotel emergency procedures.
Willingness to respond to emergency situations on short notice.GUEST RELATIONS
Be readily available and approachable for all guests.
Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
Extend professionalism and courtesy to guests at all times.
Greet guests in public areas of hotel.
Buck’s T-4 Lodge has been a Big Sky tradition for over 50 years. Visitors to Big Sky Ski Resort and Yellowstone National Park experience unparalleled hospitality and the genius of our cuisine. Buck’s is also uniquely equipped for your wedding, meeting group or family reunion. In the summertime, we offer great value room rates and activities, and in the winter, we have the best skier room rates in town. Come experience warm Montana hospitality at Buck’s T-4.
Our welcoming atmosphere, nationally acclaimed restaurant, hearty breakfast and many amenities make us the natural choice for lodging in Big Sky, Montana. Our guests enjoy the Biggest Skiing in America at Big Sky and Moonlight Basin and find us a convenient and restful spot as Yellowstone's Base Camp. Whether seeking a ski adventure, a relaxing getaway or a productive meeting, Buck's T-4 Lodge in Big Sky is the place. Experience the best in Big Sky lodging.