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Banquet Manager

Posted June 10, 2021

DoubleTree by Hilton Hotel Portland
Portland, OR
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About This Job

Goal of the Banquet Manager: Effectively and proactively monitors the daily functions of the Banquet Department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
Some Banquet Manager Responsibilities may include:
  • Supports and Manages the Banquet Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
  • Responsible for proactively reviewing staffing and equipment needs
  • Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
  • Responsible for maintaining a high energy, positive, professional appearance
  • Responsible for developing innovative and creative décor for Banquet function space
  • Responsible for short and long term banquet functions in the front and back of the house
  • Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
  • Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Ability to develop ideas for special events and holiday functions
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Maintaining a high energy, and a positive and professional appearance. 


Associates work in an environment that demands exceptional performance, yet reaps great rewards...whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.

Qualifications

  • -Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
  • -A true desire to understand and anticipate the needs of others in a fast paced environment
  • -Refined verbal and written communication skills
  • -Must be proficient in general computer knowledge
  • -Candidates should be extremely creative, innovative, detail oriented and organized
  • -Hotel experience and a thorough understanding of all levels of banquet service
  • -Previous experience as a Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred
  • -Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

EOE/AA/M/F/D/V

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About this Employer

DoubleTree by Hilton Hotel Portland

1000 NE Multnomah Street
Portland, OR 97232

(503) 281-6111

477 Room Hotel

doubletree3.hilton.com

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At A Glance

Conveniently located in the center of the up-and-coming Lloyd, our Portland accommodations are the largest within walking distance of the Oregon Convention Center, Moda Center and Portland Memorial Coliseum. Enjoy convenient travel on the Portland MAX light rail, located directly outside this hotel in Portland, Oregon.

Corporate travelers will love the proximity to downtown Portland, as well as the hotel’s extensive meeting facilities. We offer 45,000 sq. ft. of total event space, including our private 8,500 sq. ft. Executive Meeting Center (EMC) for smaller corporate gatherings.

Relax in our Portland accommodations that offer delightful views of either downtown or the beautiful Cascade Mountain Range, and modern amenities. For a spot of luxury, upgrade to a suite and enjoy extra space and a private balcony overlooking the outdoor pool.

Our sustainable hotel in Portland, Oregon practices ongoing environmental initiatives including community outreach, waste reduction, energy efficiency and localized purchasing.

Stay active during your stay and work out in the fitness center with a range of modern equipment. Rejuvenate with a relaxing swim in the outdoor pool or surf the web for free in the lobby business center. Utilizing fresh, local, and organic ingredients, our Multnomah Grille and Gather Food & Drink are popular dining choices for guests at our hotel in Portland, Oregon.