Search 25,166 current hospitality jobs

Housekeeping Attendant

Posted June 10, 2021

Aloft Chicago Mag Mile
Chicago, IL
Apply

About This Job

JOB SUMMARY

The House Attendant is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Assisting Room Attendants on designated floors. He/she is also responsible for delivering items such as luggage, irons, coffee, etc. to guest rooms.

QUALIFICATION STANDARDS

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state (property specific).

Physical requirements:

  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.

DUTIES & FUNCTIONS

Essential:

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Deliver any clean linen, if applicable, to assigned sections.
  • Complete special projects as assigned by Housekeeping Manager.
  • Pick up any Room Attendant's dirty linen or trash as needed constantly throughout shift
  • Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters per hotel procedures.
  • Vacuum guest corridors as trained.
  • Maintain the stairwells to hotel standards.
  • Maintain cleanliness and organization of  linen rooms
  • Using daily checklist complete projects listed below as assigned.

Elevator lobbies

Ash urns

Glass tables

Furniture

Ice machines/vending machines

Elevator doors/frames

Service landing/linen closets

Stair wells

Other projects as assigned by management

  • Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.
  • Practice safe work habits to ensure safety to guests, fellow employees and self.
  • Handle requests for luggage handling or check in/out in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to the hotel standards.
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Be familiar with correct guest room cleaning procedures to assist with cleaning if needed.

Marginal:

  • Maintain cleanliness and organization of Housekeeping Office
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.
Apply

About this Employer

Aloft Chicago Mag Mile

243 East Ontario
Chicago, IL 60611

(312) 429-6600

337 Room Hotel

www.marriott.com

Our Hotel

Aloft Mag Mile embodies artistic roots, built on the former site of Chicago’s Contemporary Museum of Art, to help travelers “color outside the lines” of other more traditional hotels. Aloft Mag Mile offers easy breezy access to the entire area but is light-years from tradition. Abuzz with the energy of discovery and interaction, this bold new lodging alternative is just steps from Chicago’s Navy Pier, the Revitalized Riverfront, and famous Magnificent Mile - the shopping, cultural, and professional hub of Chicago. Aloft Chicago Mag Mile is a vibrant new hotel that moves to the beat of its guests. Travelers can walk through Chicago’s architectural heritage, world-class shopping, spectacular nightlife and entertainment—all part of the Mag Mile experience.