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Loss Prevention Overnight

Posted June 10, 2021

The Westin Peachtree Plaza, Atlanta
Atlanta, GA
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About This Job

Posting Date Jun 10, 2021 Job Number 21059184 Job Category Loss Prevention & Security Location The Westin Peachtree Plaza Atlanta, 210 Peachtree St NW, Atlanta, Georgia, United States VIEW ON MAP Brand Westin Hotels & Resorts Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? N At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. Job Summary Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information related to incidents. Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage. Maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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About this Employer

The Westin Peachtree Plaza, Atlanta

210 Peachtree St
Atlanta, GA 30303

(404) 659-1400

1,073 Room Hotel

www.starwoodhotels.com

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Featuring 1,073 newly renovated guest rooms,The Westin Peachtree Plaza, Atlanta hotel is an Atlanta skyline icon. Crowned by the revolving Sun Dial Restaurant, the 73-story downtown Atlanta hotel overlooks some of the best attractions and things to do in Atlanta. Each newly rejuvenated guest room and suite offers new carpet, new Heavenly Bed® duvets, 42' flat screen Vizio televisions, new window treatments and more!  Located in the heart of downtown Atlanta, our Atlanta hotel is attached toAmericasMart, and also steps away from CNN Center, Georgia, Georgia World Congress CenterWorld of Coca Cola and the Georgia Dome .

Downtown Atlanta Hotel

The meeting and function spaces in our downtown Atlanta hotel offer unmatched versatility for Atlanta meetings or events. We have more than 80,000 square feet of flexible event space in Atlanta, highlighted by our 15,120 square foot Peachtree Ballroom. When business is done, recharge for tomorrow in our Atlanta hotel's retractable-roof pool, rejuvenate in our fitness center or walk to explore downtown Atlanta nightlife and attractions.

Things to do in Atlanta

Elevate. Energize. Explore

Located in the heart of downtown Atlanta, The Westin Peachtree Plaza is just steps from Atlanta’s most visited venues and attractions such as the Georgia Aquarium, Centennial Olympic Park, and World of Coca-Cola.  Our Concierge will be delighted to assist you with directions or to book reservations or tours.

Local Attractions and Venues

Arts & Culture

Accommodations in Atlanta

Designed by renowned Atlanta architect John Portman, all of our 1,073 newly rejuvenated Atlanta hotel guest rooms and suites feature new window treatments to our floor-to-ceiling windows that offer the most spectacular views of any downtown Atlanta Hotel. Each of the amenities that our accommodation in Atlantaoffers were customized to help you relax and revitalize, with the Westin Heavenly® Bed, marble Heavenly® Bath, and cutting-edge entertainment. And for when duty calls, a desk and High Speed Internet Access are at the ready as well. Explore our newly renovated guest rooms.

Green Seal Certified - Silver

On February 24, 2012, The Westin Peachtree Plaza was proudly promoted from being a Green Seal Certified-Bronze Level Hotel to a Green Seal Certified-Silver Level Hotel by Green Seal™ Inc., making us the largest convention hotel in the Southeast to be Green Seal™ certified.  The Westin Peachtree Plaza meets the Green Seal™ environmental standard for Lodging Properties for waste minimization, water and energy efficiency, hazardous substance handling, and embraces environmentally conscience hotel initiatives, including the $13 million environmental upgrade to the hotel’s central plant heating and cooling system in 2011.  The Westin Peachtree Plaza is committed to providing a clean environment for our guests and associates, protecting the environment, and promoting sustainability.