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Director, eCommerce Engineering - Cart and Order Services

Posted June 10, 2021

Marriott International
Bethesda, MD

About This Job

Posting Date Jun 10, 2021 Job Number 21055862 Job Category Information Technology Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP Brand Corporate Schedule Full-Time Relocation? N Position Type Management Located Remotely? N Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? JOB SUMMARY Functions as a technical and solution architecture expert. Responsible for defining and creating scalable/secure system solutions to deliver real world capabilities within a rapidly evolving digital platform. Leads engagement across multiple teams and stakeholder to make decisions on complex, non-routine service requests with moderate to medium risk. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Defines and creates the next generation of solutions to drive Marriott value by creating solutions that serve our business needs leveraging current and leading-edge technologies in an innovative and impactful manner. CANDIDATE PROFILE Education and Experience Required: 8+ years’ experience in developing software with expert-level expertise in multiple programming languages and methodologies 8+ years’ experience with application development tools 4+ years’ experience in architecture solution development for complex/enterprise level systems 4-year degree or equivalent experience/certification 5+ of engineering leadership experience in leading build and solutions for cart and checkout of such e-commerce platforms as Cloud Native Commerce platforms, SAP Hybris, Adobe Magento, Salesforce Commerce, Magento, Elastic Path, Commerce tools or other similar eCommerce platforms Preferred: Preferred experience in building cloud-native cart and order domain services Graduate degree Technology certifications Experience in waterfall and/or agile software methodologies Demonstrated ability to anticipate future software engineering opportunities Technology leadership experience in a sourced environment 1+ year experience with the following (or similar) tech/tool Spring Boot Webflux, GraphQL node.js Microservices development CORE WORK ACTIVITIES Technical Leadership Provides deep expertise in defining the architectural and technical software solutions to deliver critical capabilities in an enterprise platform Provides recommendations and perspective on forward looking technology and tools for future state system development Trains and/or mentors other team members, and peers as appropriate Identifies opportunities to enhance the service delivery processes. Delivering Technology Responsible for creating technical solutions for complex business needs Responsible for estimating level of effort to create to deliver solutions Validates completeness of requirements when reviewing Service Provider solutions Ensures all solutions follow the defined enterprise architecture standards and review processes Ensures proper coordination with appropriate IT and vendor relations teams Provides consultation for routine and complex systems development Ensures early warning to the business stakeholder executives regarding degraded or missed service levels Coordinates with Operations and Infrastructure teams for deployment and production support activities IT Governance Follows all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed Maintains a proper balance between business and operational risk Follows the defined project management standards and processes Service Provider Management Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics. Makes short term plans for the team to effectively utilize resources Monitors Service Provider outcomes Reviews estimates of work effort for client project provided by Service Providers for accuracy Facilitates timely resolution of service delivery problems and minimizes the impact to clients. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


About this Employer

Marriott International

10400 Fernwood Rd.
Bethesda, MD 20817

(301) 380-3000

Corporate Office

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What Does it Mean to Be a Marriott International Associate?

It means feeling the power of belonging. We feel it each and every day. It comes from being recognized. It comes from knowing Marriott International sees talent in each of us. And, it comes from working together, as a family, to make our guests feel as much at home as we do. It's why so many of our associates come for a job, but stay for a career.


  • Marriott's managers and leaders take a personal interest in each associate
  • Marriott offers resources and support so associates have what they need to develop to their full potential
  • Marriott is committed to hiring a diverse workforce and sustaining an inclusive culture


  • A work environment that is a "home away from home" for many associates, where co-workers are also friends
  • Service is what sets Marriott apart with our guests, so Marriott associates are empowered to go the extra mile, do the job right, and deliver exceptional guest experiences
  • Working for Marriott gives associates a sense of pride and dignity, where they are empowered to deliver their personal best, every day, for every guest and each other

What Sets Us Apart?

We believe our strength is rooted in our five core values:

  • Putting people first
  • Pursuing excellence
  • Embracing change
  • Acting with integrity, and
  • Serving our world

These values are our legacy and our future. As we pursue our vision of making Marriott the #1 travel company in the world, we never lose sight of our founding principles and our proud heritage. We are constantly innovating and evolving, but we'll always stay true to who we are, because we believe the way we do business is as important as the business we do.