Posting Date Jun 10, 2021 Job Number 21059315 Job Category Administrative Location Residence Inn Pasadena Arcadia, 321 E. Huntington Drive, Arcadia, California, United States VIEW ON MAP Brand Residence Inn Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? N Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott. JOB SUMMARY Verify on-property event planning and execution, provide on-property sales support for MSB property General Managers, and complete administrative duties. Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly. Act as the primary point of contact for the Group Sales Office and Area Sales teams. Collect, develop, and submit content to update property websites on Marriott.com. Administrative duties to be delegated at the discretion of property General Managers. Follow all company policies and procedures, verify uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Residence Inn Arcadia, CA Hotel is located just minutes from Pasadena, CA - home of the Rose Parade and Rose Bowl. Stay with us and choose to visit the nearby Santa Anita Mall, take a leisurely stroll at the Huntington Library or relish in art history at the Norton Simon Museum. Back at our Arcadia, CA hotel, start your day off right with our free hot buffet breakfast. Unwind by the pool and whirlpool or cook your own steak on the outdoor grill. Mix and mingle at one of our complimentary barbeques and social hours or take advantage of our 500-sq ft meeting room for a social event and business meeting. When the day is over, relax in one of our modern, exceptionally spacious extended stay Arcadia hotel suites, each of which offers a separate living and sleeping area and a full-size kitchen with stainless steel appliances, granite countertops and complimentary wired Internet. Our pet-friendly, extended stay hotel in Arcadia truly is your home away from home.