Search 26,021 current hospitality jobs

Sergeant - Security

Posted June 11, 2021

Sandia Resort & Casino
Albuquerque, NM

About This Job


Position Summary

Under the direction of the Security Lieutenant, direct and supervise Security Officers involved in monitoring casino property, facilities, and equipment to maintain a safe and secure environment for casino and patrons.

Supervision Exercised

Reports to the Security Lieutenant. 

Supervises the work of Security Officers as assigned.

Major Duties and Responsibilities

  • Supervises, coordinates and directs the work of Sergeants and Security Guards.
  • Counsels with supervisors/employees and recommends disciplinary action(s).
  • Trains employees regarding work assignments and casino procedures.
  • Assigns Security Officers assignments and locations.
  • Enforces all general and specific security special orders and directives.
  • Provides a safe and secure environment for employees and patrons.
  • Reviews reported violations, conducts investigations and takes appropriate action.
  • Oversees the inspection and monitoring of all security alarm systems, lights, fire and safety units.
  • Assigns Security Officers to patrol outside Casino premises reporting any problems/violations.
  • Assigns Security Officers to provide security for cashiers and other employees transporting cash.
  • Checks and verifies the ages suspected minors.
  • Ensures that patrons/guests meet minimum age and other entry requirements.
  • Ensures that only authorized personnel enters secure areas.
  • Assigns employees to deliver materials and/or escort employees/patrons to private vehicles, busses or other locations on or off casino property.
  • Prepares and approves detailed activity and related departmental reports.
  • Contacts proper authorities in emergencies; i.e., Chief Operating Officer, Chief of Security, General Managers, Sandia Tribal Police, BIA, etc.
  • Performs additional duties and responsibilities as necessary or assigned.

Knowledge, Skills and Abilities

  • Ability to assign work and evaluate job performance.
  • Ability to respond to emergency situations.
  • Ability to communicate accurate information using a telephone and/or radio.
  • Ability to maintain a courteous and professional attitude.
  • Ability to investigate accidents and prepare incident reports.
  • Ability to operate assigned vehicles.
  • Ability to read/write and prepare detailed activity reports.
  • Ability to work under general supervision.
  • Ability to work odd and unusual hours, including weekends.
  • Ability to deal with and communicate effectively with the public and casino staff.
  • Ability to perform physical requirements of the position.
  • Knowledge of casino rules and regulations desirable.


Minimum Qualifications, Education and Experience


  • High School Diploma, GED certification or equivalent.
  • Three (3) years Security supervisory experience.
  • Must possess and maintain a valid, unrestricted New Mexico Driver’s License.
  • Must be at least 21 years of age.


  1. Two (2) years’ experience in a law enforcement and/or security capacity.
  2. Six (6) months Sandia Resort & Casino Security experience.

Licensing Status

  • Must be able to obtain and maintain the required Gaming License.
  • Will require a post-offer, pre-employment and random drug screening.
  • Ability to obtain and maintain any other licenses and/or certifications as determined by management.

Additional Information

Salary: $15.34 – $19.94 hourly

All applicants must be able to demonstrate their US work authorization during the employment verification process.


About this Employer

Sandia Resort & Casino

30 Rainbow Road, NE
Albuquerque, NM 87113

(505) 796-7500

228 Room Casino

Since it first opened in 1994, The Sandia Resort and Casino has undergone extensive developments to its property to provide a truly all-inclusive and luxurious experience for visitors. Owned and operated by the Pueblo of Sandia, it was the very first Indian casino in New Mexico at its opening. Now there are approximately 25 tribal casinos in the state, including Sandia. 

The goal was to create an upscale experience that was close to home for New Mexicans, while encompassing Southwestern pride and culture for out-of-state visitors. With friendly customer service and opulent amenities, this goal was not only realized, it made Sandia Resort & Casino the best place for entertainment in the state.