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Senior Rooms Operations Manager

Posted June 11, 2021

1 Hotel West Hollywood
West Hollywood, CA
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Great leaders make the world a better place.

About This Job

Grow with us...

When it comes to the 1 Hotel West Hollywood guest experience, we are 100% obsessive about making it as perfect as possible. Our Senior Leadership Team, while overseeing the overall operations, finance, and marketing of our brand, is accountable to every person who visits or stays with us, as well as our employees and our partners, whether that means greeting a guest, ensuring that every brand standard is upheld, or overseeing the strategy for development of a new hotel. We’re currently in search of a seasoned, insightful, and innovative SeniorOperations Manager —a thought leader with a gift for service and an instinct for leadership, whose most important tasks are to ensure the excellence of the entire guest experience, as well as the brand’s operational and financial results. 

Our Ideal Candidate:

  • Passionate about hotel operations and guest service with a minimum of 4 years of similar work experience in an upscale luxury environment.
  • A post-secondary diploma or degree would be a plus.
  • An expert in hotel rooms division operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
  • Excels at communication, both verbal and written.
  • Is flexible and willing to meet the demands of a 24-hour operation. 

About Us:

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

  • Designed by Nature work environment
  • Work/Life Balance: Paid Time Off, Holidays (Earth Day is a holiday)
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Pay it Forward: Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Health & Wellness- Competitive Medical, Dental & Vision; Company paid Health and Wellness program to promote healthy living; delicious, healthy complimentary snacks and beverages.
  • Retirement Planning: 401(k)/retirement savings plan
  • Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
  • SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
  • Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

SH Hotels & Resorts is committed to providing diversity and equity in our workplace that is representative at all levels, for the communities we serve. We celebrate equal employment opportunities embracing an environment of mutual respect and inclusion that embraces race, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity/expression, or any other characteristic protected by law. It’s a responsibility we all share—it’s 1 world.

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About this Employer

1 Hotel West Hollywood

8490 West Sunset Boulevard
West Hollywood, CA 90069

(310) 424-1600

285 Room Hotel

www.1hotels.com

Managed By

Our Hotel

Nestled at the base of the Hollywood Hills, with sweeping views from Downtown to Santa Monica, 1 Hotel West Hollywood draws inspiration from the land, sea, and abundant sunshine of Southern California.  As a luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service.

  • 285 Rooms
  • 1 Kitchen by Chris Crary
  • Juniper Bar & Lounge
  • Pool Deck
  • 14,000 sq. ft of Meeting & Event space
  • The Field House 
  • Harriet's Rooftop by H.Wood

SH Hotels & Resorts is committed to providing diversity in our workplace that is representative at all levels, for the communities we serve. We celebrate equal employment opportunities embracing an environment of mutual respect without regard to race, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity/expression, or any other characteristic protected by law. It's a responsibility we all share - its 1 world.