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Event Coordinator

Posted June 11, 2021

Grand Hyatt Denver
Denver, CO
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About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Event Coordinator is a bridge between Event Managers and guests planning both events and guestroom blocks within the hotel.  This includes, but is not limited to, corporate meetings, association conferences, non-profit galas, citywide conventions, weddings, and holiday parties.  The Event Coordinator requires high attention to detail and a desire to learn and grow within events.

Responsibilities include:

  • Administrative support to the Event Sales and Planning Team
  • Organizing internal bookings
  • Conducting hotel tours when managers are out of office
  • Answering phones while in the office and providing guidance to clients on behalf of Event Sales and Planning Team
  • Assisting Event Managers with incoming leads
  • Effective management of small guestroom blocks including the understanding of group’s history and pick up performance with guidance from managers
  • Prepare group resumes and event orders for Event Sales and Planning Team
  • Positive collaboration with hotel departments and vendors
  • Educating customers about Hyatt’s planner technology
  • In-person customer point of contact during event execution
  • Actively identifying and recommending ways to enhance the attendee experience
  • Post event bill review and history reports
  • Generating reports

 

Our Event Coordinator is expected to be actively involved in our community; industry related organizations as well as all Hyatt associate programs.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment in this 24/7 operations, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer- M/F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity


Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment while carrying positive attitude and living Hyatt’s values and mission. 

  • Team oriented individual able to adapt to an ever-changing hospitality and event industry

  • Prior experience in Banquet Operations & Wedding Planning in a hotel setting preferred

  • History of superior customer service satisfaction

  • Proficiency desired in Envision Sales Suite, Opera, Social Tables, Sertifi, Hyatt Planner Portal, Microsoft Office.

  • Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment

  • Willingness to learn tasks in other departments in order to assist during busy times

  • Refined verbal and written communication skills

  • Strong analytical, organizational and interpersonal skills

  • Flexible Schedule

 

Benefits available with this position:

  • Medical/ Dental/ Vision Insurance

  • 401K Retirement Savings Plan + Match

  • Basic Life Insurance

  • Vacation/ Sick Days

Additional perks may include:

  • Colleague rate and Complimentary Room nights when available

  • Flexible Spending Account

  • Meals

The starting rate for this position is $17.50/ hr.

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About this Employer

Grand Hyatt Denver

1750 Welton Street
Denver, CO 80202

(303) 295-1234

516 Room Hotel

granddenver.hyatt.com

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Our Philosophy

The success of Hyatt is driven by over 80,000 associates around the world who provide authentic hospitality and strive to make a difference in the lives of the guests they encounter every day.  

The Hyatt culture is built around a 50-year tradition of innovation and excellence, a deep understanding of the hospitality industry and a passionate commitment to delivering the most rewarding experience possible to our guests and our associates.   

  • Mission: We provide authentic hospitality. We make a difference in the lives of those we 'touch' everyday—that is our definition of hospitality. We do this in an environment that respects all people and all ideas.  We do it in an efficient way that leads to superior results.     
  • Goals: We aspire to be the preferred brand in each of the segments we serve. Most preferred among our employees, guests and owners.   
  • Values: Mutual Respect, Intellectual Honesty, Integrity. Humility, Fun, Creativity and Innovation.  

Just as important as our guests

We know that quality health and welfare care for you and your family or domestic partner is top priority.  Hyatt’s medical, dental, vision and prescription drug coverage is designed to give employees and their families the opportunity to obtain comprehensive and quality health care services at reasonable costs utilizing a large network of medical professionals.    

Combined with unique discounts for alternative health options and fitness services, Hyatt employees take advantage of the special programs offered like the Moms-to-Babies and the Healthy Outlook Programs.  Hyatt puts their employees in control of their benefits by providing easy-to-use tools to help manage them effectively and by offering a range of benefits to best meet their needs.  

When the need arises, Hyatt's leave policies, allow ample time off for personal, medical, new child, military or to care for a family member. Successfully being able to cope with life's everyday challenges equates to a healthy and productive work environment. The LifeBalance assistance program Hyatt offers has proven to act as a strong source of reference and is available anytime.