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Spa Attendant- Full-Time

Posted June 11, 2021

Hilton Waikoloa Village
Waikoloa, HI
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About This Job

Description

A Spa Attendant is to establish and maintain guest communication and includes answering the telephones, booking appointments, keeping daily records, cashiering and improving sales. 



What will I be doing?

As a Spa Attendant, you would be responsible for ensuring a clean, safe and relaxing/fun environment for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Greet guests and respond to guest inquiries and resolve service issues in a timely, friendly and efficient manner.

  • Provide courteous and efficient guest service from point of arrival through check out. Orient and greet the guest through the spa facility, and provide personal guest service.

  • Establish and maintain guest communication. Answering telephones, booking appointments, keeping daily records, cashiering and improving sales. 

  • The Spa Attendant will need to understand all Spa services, treatments, classes offered, and be able to explain each in a clear, precise manner. 

  • Maintain cleanliness of work area including, but not limited to, cleaning the facility, locker rooms, machines and equipment in accordance with federal, state, local and company standards

  • Stock and replenish the facility with supplies and products, including, but not limited to clean towels, fresh water, drinking cups, etc.

  • Assist in monitoring facility use to ensure guest safety

  • Perform general Spa duties, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!






EOE/AA/Disabled/Veterans

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About this Employer

Hilton Waikoloa Village

69-425 Waikoloa Beach Drive
Waikoloa, HI 96738

(808) 886-1234

1,240 Room Hotel

www.hilton.com

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Our Resort

Experience Hilton Waikoloa Village, a unique resort in Waikoloa set in 62 oceanfront acres of the exclusive Kohala Coast on Hawaii Island. Just 20 minutes north of Kona International Airport, this Waikoloa resort features tropical gardens with waterways, exotic wildlife and a museum walkway with Asian and Polynesian artwork. Enjoy recreational amenities including two championship golf courses, eight tennis courts, three swimming pools, dolphin encounters and lagoon watersports.

  • 62 acre oceanfront Waikoloa Beach Resort hotel on the sunny Kohala Coast of Hawaii, The Big Island
  • Spectacular pools, swimming and snorkeling lagoon, and interactive dolphin encounters
  • Canal boats and air-conditioned trams to travel the lush tropical grounds
  • Kohala Spa with 25,000 sq. ft. of pampering and fitness amenities
  • 2 championship golf courses and 8 tennis courts in a garden setting
  • Museum Walkway featuring 1,800 art pieces from around the Pacific