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Loss Prevention Officer (PM Shift)

Posted July 13, 2021

Fairfield Inn & Suites Orlando at SeaWorld®
Orlando, FL
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About This Job

Position Summary

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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About this Employer

Fairfield Inn & Suites Orlando at SeaWorld®

10815 International Drive
Orlando, FL 32821

1-407-354-1139

200 Room Hotel

www.marriott.com

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Make a splash at the Fairfield Inn Orlando at SeaWorld®, an official on-site Orlando SeaWorld® hotel on International Drive. Take advantage of exclusive park benefits such as discounts for dining and gift shops, complimentary shuttle service to all parks and free quick queue (based on availability). Our stylish Orlando SeaWorld® hotel guest rooms are equipped with 32-inch HDTVs, comfortable beds and free high-speed Internet. Greeting guests with welcoming smiles and friendly service, the lobby of our hotel near SeaWorld® in Orlando creates an inviting atmosphere with vibrant colors and modern decor. Start the day off right with a complimentary breakfast and proceed to the one-of-a-kind Shamu Pool & Splash Zone, an iconic feature. Try your swing at one of 3 challenging area golf courses or enjoy a day of shopping at the nearby Orlando Premium Outlets®. Our energetic, dedicated staff looks forward to welcoming you to our distinctive Orlando, FL hotel at SeaWorld®, a premier family destination.