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Front Office Supervisor

Posted July 14, 2021

DoubleTree by Hilton Hotel Little Rock
Little Rock, AR
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Be A Part of Our Passionate & Committed Team!

About This Job

Who this Job Will Job Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.

What You Will Be Doing

The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Hilton and Waterford Hotel Group guest service standards.This is not a Monday thru Friday job, in fact, it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements

  • Ideal candidate must have at least 2-3 years Hotel Front Desk experience.
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free.

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

EOE/M/F/D/V

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About this Employer

DoubleTree by Hilton Hotel Little Rock

424 Markham Street
Little Rock, AR 72201

(501) 372-4371

288 Room Hotel

doubletree3.hilton.com

At A Glance

Situated in the heart of downtown Little Rock on the banks of the Arkansas River, DoubleTree by Hilton Hotel Little Rock offers the best in southern hospitality. The hotel provides refreshed guest rooms, a stylish lobby, and a redesigned business center. Dine at our signature restaurant, Bridges, for a casual experience with local and regional fare, or pick up sundries at the new Made Market.

Begin your stay at this friendly and inviting Little Rock hotel with our signature chocolate chip cookie, and allow our staff to cater to your needs. Conveniently located only 10 minutes from the Little Rock National Airport and just off I-30, our downtown location offers easy access to everything the Arkansas capital has to offer. 

  • Located in the heart of downtown Little Rock, near many local attractions
  • Pool on the 4th floor overlooking downtown
  • On-site restaurant serving breakfast, lunch and dinner
  • Flexible meeting and event space; 24-hour business center