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In Room Dining -Order Taker

Posted July 19, 2021

Thompson Dallas
Dallas, TX
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About This Job


Thompson Dallas part of Hyatt Corporation will make its Texas debut at The National, a 52 story building boasting a midcentury-modern hexagon design, rising prominently above the Dallas skyline. Designed to encompass an entire city block, Thompson Dallas will offer 219 guestrooms including 52 suites, 2 defining dining options and 20,000 sq feet of stunning event space. Other amenities will include a resort style pool, custom-curated fitness facility, spa, and dog park. Thompson Dallas will bring guests and community together through an inspired tribute to history, design and culture.


Restaurants at the Thompson Dallas are energetic, high energy, independent and exquisitely appointed spaces.  The dining rooms are very reminiscent of the original design of our historic building while adding modern touches designed to ignite the senses of our guests.  Our cuisine will be from scratch, globally inspired yet reminiscent and at times classic. 


The IRD Order Taker is responsible for answering the IRD phone in a timely and polite manner in order to take a guest's order in accordance 


  • Place and log call back for IRD order.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Ensure correct posting in POS system for communication to the service and kitchen department.




  • At least 1-3 years of restaurant experience in Food & Beverage role
  • In Room Dining expereince preferred
  • TABC and Food Handler's Certification a plus
  • Ability to work nights, weekends, holidays with strong schedule flexibility to accommodate needs of the operation.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.




Apply Now Save this job

About this Employer

Thompson Dallas

Dallas, TX

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