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Catering Sales Manager

Posted July 19, 2021

Sheraton Valley Forge Hotel
King of Prussia, PA
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The award-winning Sheraton Valley Forge Hotel is looking to add a Catering Sales Manager to the team!! The dynamic professional we seek knows the market, can secure and close events and understands the needs of the client.... If you are

About This Job

Brief Description 

The Catering Sales Manager is tasked with finalizing social catering business with a strong focus on Weddings and Bar/Bat Mitzvahs while maximizing the banquet space to meet/exceed sales goals. 

Position Summary

  • Pursue new and repeat catering business that fits the hotel sales parameters per guidelines established by the Director of Catering and General Manager.
  • Detail events and create floor plans per company standards
  • Establish a strong networking presence within the local hotel community.
  • Develop and engage in relationship-driven and long term business relationships.
  • Create awareness of groups in all internal staff, communicating information with other hotel departments in a timely manner to facilitate efficient purchasing, scheduling and staffing.
  • Provide personal attention to clients while they are at the hotel to ensure total guest satisfaction.
  • Develop relationships with local vendors for table arrangements, limousines, photographers, etc.
  • Conduct site inspections with potential clients.
  • Maintain accuracy of catering information.
  • Consistently meet or exceed sales goals.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Ensure maintenance problems are promptly reported through proper channels.
  • Comply with all company policies and procedures.
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
  • Attend department and BEO meetings as scheduled.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Any other tasks/duties as requested by management.


  • Associate’s degree or higher
  • Two or more years of related experience in the social market (preference will be given to those with prior wedding experience)
  • Knowledge of various ethnic events preferred
  • Familiarity with hospitality industry practices

Skills and Abilities

  • Possess knowledge of hospitality, business and basic accounting principles and practices. Effective listening, verbal, written, negotiation and closing skills. Ability to assess customer needs, understand market dynamics and prepare presentations/proposals tailored for individual customers. Ability to meet/exceed expectations for prospecting calls, appointments, presentations, proposals and closes. Ability to achieve customer satisfaction.
  • Strong professionalism, diplomacy, selling skills and work habits. Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure. Organizational skills that result in accurate, timely and thorough work. Ability to compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions.
  • Knowledge of and ability to operate a computer, calculator, phone and other office equipment. Must satisfy and comply with the legal requirements for employment within the jurisdiction. Attention to details, good organizational skills and efficient time management.
  • Ability to follow an appropriate course of action based on policies and procedures.
  • Ability to work in a fast paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.
  • Ability to satisfy the legal requirements for employment within the jurisdiction.

compensation: Market Competitive

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About this Employer

Sheraton Valley Forge Hotel

480 North Gulph Road
King of Prussia, PA 19406

(484) 238-1800

180 Room Hotel

Managed By

Our Hotel

Travel confidently to Sheraton Valley Forge Hotel and know you'll have all the resources you need for a refreshing, productive stay. Enjoy our hotel's spacious accommodations and top amenities, including a signature Sheraton Fitness Center, a swimming pool and whirlpool and a complimentary shuttle to local points of interest. Don't miss having a meal at Ralph's of South Philly, the contemporary sister restaurant to the iconic Ralph's, the country's oldest Italian restaurant, or unwinding in front of our courtyard fire pit.