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Front Desk Clerk

BONUS $250 sign on bonus paid out after 90 days. $100 bonus each month for perfect attendance!

Posted September 14, 2021

Hyatt House Boulder/Broomfield
Broomfield, CO
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About This Job

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:

Assisting guests efficiently, courteously and professionally at all times

Maintain a high level of service and hospitality

Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

Post guest charges, collect payments and follow all cash handling procedures as required by Concord

Handle guest mail and messages with respect to privacy and professionalism

Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

Be a great communicator to various departments and management on guest comments and concerns

Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Have full knowledge of hotel safety and emergency procedures

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages.  Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. 

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

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About this Employer

Hyatt House Boulder/Broomfield

13351 West Midway Blvd.
Broomfield, CO 80020

(720) 890-4811

123 Room Extended Stay

www.hyatt.com

Our Hotel

Recently awarded "Hotel of the Year" for the entire Hyatt House brand, the Hyatt House Boulder/Broomfield is a hotel that not only knows you, it knows what you want. Located halfway between Boulder and Denver, its central location brings the best of Colorado within reach, while providing all the things that make you feel right at home. Here you’re free to be yourself in an environment that’s designed to anticipate your every need, from arrival to the moment you leave.

Spacious open plans, a place to hang your jacket with touches of warmth that add a personalized feeling of home, accommodations at Hyatt House Boulder / Broomfield invite relaxation at every turn.

  • Outdoor Pool
  • 24 Hour Business Center
  • 24-hour Fitness Room
  • Omelet Bar
  • H Bar
  • H Market