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Bistro Attendant (PM)

Posted September 20, 2021

Courtyard by Marriott Orlando Altamonte Springs/Maitland
Orlando, FL
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About This Job

Overview

The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.

Qualifications

Education & Experience: 

  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • Must have good understanding of the English language and  previous guest/customer relations training. 
  • Certification of previous training in liquor, wine and food service preferred.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • Ability to input and access information in the property management system/computers/point of sales system.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About this Employer

Courtyard by Marriott Orlando Altamonte Springs/Maitland

1750 Pembrook Drive
Orlando, FL 32810

(407) 659-9100

112 Room Hotel

www.marriott.com

Our Hotel

The Orlando/Maitland/Altamonte Springs Courtyard by Marriott is located in the Maitland Business Center. We are conveniently located off Interstate 4 and Maitland Boulevard. We are close to the Pembrook Commons, the Maitland Preserve, the Maitland Summit Park, and the RDV SportsPlex. We are 8 miles east of Downtown Orlando. We provide a complimentary shuttle service Mon-Fri to and from local businesses and restaurants within a 3 mile radius of the hotel. The Bistro offers healthy choices; a variety of breakfast selections, numerous dinner options, an evening bar, and 24 hour specialty beverages made with Starbucks® coffee. Relax and unwind in one of our 112 spacious guest rooms. Enjoy our pool, whirlpool, and exercise room. Our Market is open 24 hours per day.