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Overnight Bell Attendant - - Casa Marina

Posted July 22, 2021

Waldorf Astoria Casa Marina Resort
Key West, FL
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About This Job

Description

As an Overnight Attendant, you would be responsible for greeting arriving guests, parking cars, transferring and storing luggage, responding to guest requests and inquiries as well as delivering amenities and other guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance and functionality of equipment


     
 
 
 
 
 
 
 
 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About this Employer

Waldorf Astoria Casa Marina Resort

1500 Reynolds Street
Key West, FL 33040

(888) 303-5717

311 Room Hotel

www.casamarinaresort.com

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About Casa Marina

Opened on New Year's Eve of 1920, Casa Marina, A Waldorf Astoria Resort, is a flawless merging of old Key West ambiance and contemporary luxury. Immerse yourself in a restful haven where emerald lawns meet a blue Atlantic - welcoming stunning sunrises each day. Come to the "house by the sea" enveloped in breezy elegance and shaded by graceful palms.
The premier place to escape in Key West.

Enjoy a taste of tropical living at the legendary Casa Marina, A Waldorf Astoria Resort. Nestled along the southern edge of the island – spanning more than 1,100 feet of private beach  – our modern accommodations provide a luxurious hideaway for travelers. Listed in the National Register for Historic Places, this landmark resort has attracted business tycoons, artists, and dignitaries since the 1920’s. Be a part of this grand tradition.

  • Located on the largest private beach in Key West, Florida
  • A short walk from Southernmost Point U.S.A, the Key West Aquarium, Ernest Hemingway's House and President Truman's House
  • Minutes from the vibrant attractions and nightlife of Duval Street and historic Old Town
  • Easy access to world-class water sports, including deep-sea fishing, wind surfing, and diving in America's only living barrier reef
  • Only three miles from Key West International Airport (EYW)

Timeless luxury of the Florida Keys

Excellent. Perfect. Unsurpassed. Discover the quintessential Key West experience at Casa Marina, A Waldorf Astoria Resort – where luxury and history blend to create an environment of exceptional charms.