Graduate Hotels®, is seeking a Room Attendant to join Graduate Richmond and its wonderful team of hospitality enthusiasts.
Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
Ensures that rooms have clean linen, bedding and towels
Understands and follows all safety and security procedures as mandated by the hotel
Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
Identify items that guests have left behind and report items utilizing hotel’s lost and found procedures
Other duties as assigned
EDUCATION AND EXPERIENCE
High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests
Knowledge of cleanliness standards
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
Graduate is more than just a place to lay your head. While you’re with us, sip on an espresso at Brookfield, grab a drink at our rooftop bar, Byrd House, and make a splash in our outdoor pool. We’re the perfect spot for Rams– and their dogs! Pets stay free at Graduate Hotels.
We’re conveniently located near Virginia Commonwealth University in Richmond, a hop from the airport and knee deep in the 400-year-old history of America’s legends and lore.
From our mod-meets-preppy indoor event space to our chic and easy rooftop bar & pool, we offer the perfect celebratory spot for all meetings and festivities. Whether you’re hosting a corporate luncheon or birthday bash, we have spaces which accommodate small-to-large groups.