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Room Attendant

Posted July 22, 2021

Renaissance Boca Raton
Boca Raton, FL
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*$200 SIGN ON BONUS TO JOIN OUR TEAM!*

About This Job

$200 SIGN ON BONUS TO JOIN OUR TEAM AFTER 60 DAYS!

Who this job will appeal to

The Room Attendant cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting.  Knowledgeable on hotel facilities and services to assist guests as appropriate.  Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.  Impresses guests with quality and timely service in a pleasant and friendly manner.

What you will be doing

  • Receive room assignments, priority room requests, keys and supplies from Housekeeping management.  Review room assignments, retrieve and stock caddie/cart to ensure all supplies, linen and amenities are available to properly clean guest rooms.  Review list for any special requests.   Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift.
  • Appropriate and proper use of cleaning equipment and supplies.
  • Clean and stock guest rooms with appropriate supplies in accordance with policies, procedures and brand standards.  Change linens and towels, make beds, scrub bathroom, vacuum, mop, dust, wash windows, mirrors and walls, remove trash, place amenities, etc.  Perform quality check on the television, telephone, heating/air conditioning, and lights.
  • Respond to and resolve housekeeping requests and complaints by guests.   
  • Prompt reports to housekeeping management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.  
  • Prompt turn in to housekeeping management of all articles left in guest rooms after checkout for entry into Lost and Found.  
  • Perform duties of Lobby Attendant, Turndown Attendant or Laundry Attendant as assigned.  
  • On time and at work when scheduled and in proper uniform.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective action may be taken.
  • Comply with policies and procedures.  Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager / supervisor before leaving work area for any reason.
  • Perform special projects and other responsibilities as assigned.  Participate in task forces and committees as requested.
  • Any other tasks / duties as requested by management.

Benefits

We offer a highly competitive benefits package:

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances (Employee, Spouse and Child coverage)
  • Identity Theft Protection
  • 401(k)
  • Flexible Spending Accounts
  • Vacation, Sick time and Holidays
  • AMAZING HOTEL DISCOUNTS to Marriott brand hotels and any hotel in the TPG portfolio!

$200 SIGN ON BONUS TO JOIN OUR TEAM AFTER 60 DAYS!

Apply Now Save this job

About this Employer

Renaissance Boca Raton

2000 NW 19th Street
Boca Raton, FL 33431

(561) 368-5252

189 Room Hotel

www.marriott.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

We're just minutes from celebrated white sand beaches, premier shopping at Town Center at Boca Raton and higher education at Florida Atlantic University. Our complimentary shuttle can transport visitors to popular attractions within a 3-mile radius of our hotel. Tropical paradise awaits no matter what the reason for visiting. Our luscious resort-style pool and convenient Oasis Café and Pool Bar grant guests permission to soak up the sun with refreshing waters and tasty cocktails. The active guests can work up a sweat indoors at our 24-hour fitness center with free weights and cardio equipment available at their leisure. When it comes time to retire for the evening, our well-appointed accommodations offer elegant design accents, plush bathrobes, convenient room service and marble bathrooms. The Renaissance Boca Raton Hotel will exceed all expectations.