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Operations Manager

Posted July 29, 2022

Toll House Hotel
Los Gatos, CA
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About This Job

Job overview

The Operations Manager assists the General Manager in overseeing and directing all aspects of hotel operations. In some circumstances, the Operations Manager may also be assigned responsibility for a specific hotel department.  

What you will be doing

  • Directly manages assigned staff and indirectly manages all subordinates.  
  • Articulates Company goals to the staff.  
  • Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and associates.  
  • Unites associates in a common commitment to achieve and exceed these goals.  
  • Works closely with management throughout the hotel and the Company. 
  • Impresses guests with quality and timely service in a pleasant and friendly manner.  
  • Directs all operations in alignment with the direction of the General Manager, Company, brand standards and local, state and national regulations. 
  • Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. 

Requirements

Education and Experience: 

  • High school education plus schooling in hospitality management, business or related major.  
  • Strong organization and leadership skills.
  • Two or more years of related experience.  
  • Familiarity with hospitality industry practices preferred.  
  • Serviced focused leader
  • Strong rooms and customer service skills are essential
  • Food & Beverage experience is a bonus

Benefits

We offer a highly competitive benefits package!

  • Health, Dental and Vision Insurance
  • Disability Insurance
  • Supplemental Life Insurance
  • 401(k)
  • Identity Theft Protection
  • Paid vacation, Sick Time and holidays!
  • AMAZING HOTEL DISCOUNTS!
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About this Employer

Toll House Hotel

140 South Santa Cruz Avenue
Los Gatos, CA 95030

(408) 395-7070

115 Room Hotel

www.tollhousehotel.com

Our Hotel

At the base of the Santa Cruz Mountains in Los Gatos, California, Toll House Hotel invites revelry at every turn, blending the intimate charm of a small town with the natural beauty and modern style that defines the Silicon Valley.

Toll House is the seamless blend of an intimate small-town hotel and the modern character that embodies the Silicon Valley. At the heart of beautiful Los Gatos California, at the base of the serene Santa Cruz Mountains, this charming hotel perfectly captures the ambiance of the historic South Bay town.