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Assistant Food & Beverage Manager

Posted November 23, 2021

Hilton Boston Logan Airport
Boston, MA
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About This Job

Description

The Hilton Boston Logan Airport is seeking an Assistant Food & Beverage Manager to join its management team!  This high profile proerty is located at Logan Airport, four miles from Downtown Boston and seven miles from Fenway Park, In addition to its 600+ guest rooms, this propeerty features extensive dining options that inclue Connolly's Publik House, Cafe Presto and 20,000 square feet of banquet/meeting space,

An Assistant Manager of Food and Beverage is responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will I be doing?

As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:


  • Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation

  • Ensure consistency in food quality and presentation and monitor cost and portion controls

  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward

  • Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns

  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

  • Ensure compliance with health, safety, sanitation and alcohol awareness standards

  • Assist in recruiting, interviewing and training team members

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

 

 


  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:


  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 

 


EOE/AA/Disabled/Veterans

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About this Employer

Hilton Boston Logan Airport

One Hotel Drive
Boston, MA 02128-2016

(617) 568-6700

599 Room Hotel

www3.hilton.com

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At A Glance

Hilton Boston Logan Airport is the only hotel on airport property directly connected to Terminals A and E via pedestrian walkways. We offer 24-hour courtesy bus service to all airport terminals, the Rental Car Center, subway, and even the water taxi. Please text or call 617-681-8899 to request service. Close to downtown Boston, our hotel is just 10 minutes from the Boston Convention & Exhibition Center and Seaport World Trade Center.

Our hotel is conveniently connected to Logan International Airport and provides the perfect setting for your meeting or event. Accommodating groups from 6 to 600, our seasoned team is available to customize a package to suit all your needs.

  • Ride or walk via enclosed sky bridge to our Logan Airport hotel
  • 10 minutes from downtown via taxi or water taxi
  • 24-hour courtesy bus to the airport terminals, subway and water taxi
  • Save time and money with 30,000 sq. ft. of function space on one level
  • Modern fitness center and heated indoor pool
  • 24-hour Bell Desk to assist you during your stay