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Food and Beverage Supervisor

Posted December 29, 2021

Hilton Boston/Dedham
Dedham, MA
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Come join the family !

About This Job

What you will be doing

  • Supervise the outlet staff. Ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Evaluate the staff’s job performance and coach and counsel as necessary. Clearly communicate to associates the standards of performance and their role in contributing to individual and team success. Ensure all required training occurs including orientation, safety, fire, food and beverage handling and blood-borne pathogen. Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Insist on a work environment that is free from harassment.
  • Perform and supervise the staff’s compliance with consistent safe and sanitary food and beverage handling and serving. Monitor and control maintenance/sanitation of the restaurant/bar and equipment. Supervise adherence to all safety protocols.
  • Order supplies and maintain accurate inventory as assigned.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Train restaurant employees to maximize productivity and minimize waste.
  • On time and at work when scheduled, and in proper uniform if applicable.
  • Attend department meetings as scheduled.
  • Consistent professional and positive attitude and actions when communicating with guests and associates.
  • Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
  • Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
  • Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
  • Any other duties / tasks as requested by management.

Benefits

  • Health Dental and Vision Insurances
  • Disability Insurance
  • Life Insurance
  • Identity Theft Protection
  • 401(k)
  • Paid Time Off
  • Amazing Hotel Discounts!
  • and more!
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About this Employer

Hilton Boston/Dedham

25 Allied Drive
Dedham, MA 02026

(781) 329-7900

256 Room Hotel

www3.hilton.com

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and "hospitality employer of choice!"

At A Glance

Overlooking tranquil woods, and only 10 miles from downtown Boston, the newly-renovated Hilton Boston/Dedham is a great choice for both business and leisure travelers. Located off I-95, our proximity to multiple train stations and complimentary shuttle service allow visitors to travel around easily. Inside the hotel guests will find modern and welcoming rooms and suites, great recreational amenities, vibrant local cuisine and stunning indoor/outdoor function space for their business or social event.

  • Located in a picturesque area, 11 miles from downtown Boston
  • Near numerous corporate offices, shopping and attractions
  • Complimentary shuttle within a 5-mile radius
  • On-site dining for breakfast and dinner at Herb N' Kitchen
  • Spacious rooms and suites with free WiFi, fridge and 49-inch HDTV
  • 10,000 sq. ft. Atlantis Sports Club with modern gym and indoor pool
  • 12,000 sq. ft. of meeting and wedding space for up to 400 guests