Posted September 6, 2021Hampton Inn & Suites Albany Downtown
Banyan Tree Management is a Florida-based hotel management and development company that has been named multiple times to Inc's list of fastest growing private companies in the United States. We currently have 23 properties in our management portfolio and offer a dynamic work environment with avenues for professional and personal growth. We strive to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.
We are seeking an individual who embodies the core values that are integral to our success:
Perform general office duties to support all Sales, Events & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Hilton. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain the confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. These laws prohibit employment discrimination based on race, color, sex, religion, national origin, age, disability, marital status, veteran status, or any other characteristic protected by law.
Welcome to Hampton Inn & Suites Albany-Downtown. Corporate travelers can experience easy access to the New York State Capitol, state and federal offices, and many banks are only blocks from our Albany hotel.
Enjoy exhibits at the Albany Institute of History and Art or take a walking tour of the buildings, monuments and art collections in the Empire State Plaza. For a different perspective, the Hudson River offers several watersport options. Washington Park is a haven for outdoor recreation such as jogging, fishing, bird watching and picnicking. View the statues or enjoy a concert at the Lakehouse amphitheater.
Browse the boutiques and specialty stores along Lark Street. The Theatre Arts District is also within easy walking distance of our downtown Albany hotel. Attend a sporting or performing arts event at the Times Union Center. The State University of New York at Albany, Siena College, and Rensselaer Polytechnic Institute are within easy driving distance.
Reserve one of our 165 guest rooms and suites featuring king- or queen-sized beds. Suites provide a separate bedroom, kitchen or wet bar, with amenities such as a sofa bed, whirlpool tub, 42-inch HDTV, mini-refrigerator, and microwave. Connect to free WiFi access to surf the web or check email. Get some work done at the large desk or set up your laptop on the convenient lap desk. Enjoy over 70 premium cable channels and get a great night’s sleep in a clean and fresh Hampton bed®.