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Front Desk - Guest Experience

Posted September 12, 2021

Los Angeles Airport Marriott
Los Angeles, CA
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Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
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About this Employer

Los Angeles Airport Marriott

5855 West Century Boulevard
Los Angeles, CA 90045

1-310-641-5700

1,004 Room Hotel

careers.marriott.com

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Experience our sophisticated LAX hotel boasting a resort style pool and stunning outdoor areas for social events or a relaxing day in the sun. Guests can enjoy excellent dining at any of the 4 restaurants serving steaks, sports bar favorites and American cuisine or grab their signature coffee beverage at Starbucks. Located just two blocks from LAX, the hotel boasts convenient access to the city's best shopping, beaches, dining and nightlife as well as corporate offices, golf and spas. The Ocean Express Beach Trolley stops at the hotel every thirty minutes to transport you and your guests to Manhattan Beach for shopping or beach going. A perfect combination of location, amenities and services, the hotel will surprise you as an uncommon airport location hotel. Start planning your next visit to the Los Angeles Airport Marriott hotel.